WordPress Website Support Packages

Why should you chose one of our WordPress Maintenance Packages?

• With any website, technical issues come up. Having an ongoing maintenance contract helps prevent problems, or gets them fixed in a timely manner.
• Shero makes your support tickets top priorities when you are on a maintenance contract.
• Our packages are priced according to the number of support and maintenance hours you choose per month. If you do not use all your hours in one month, they are rolled over to the next month. However, when the contract expires, your hours are reset to zero.
• Like having regular checkups at the doctor’s office to ensure you stay healthy, by having a maintenance contract your site is continually reviewed. We will thoroughly examine your site for any bugs or errors, saving you from the fearful  cost and worry of an “emergency room” situation.
• Shero only offers on-going Website Maintenance Packages. This means we will not offer any “emergency room” pay-as-you-go support. If Shero made your WordPress website, buying a package is the only way to get support from us post-launch.

Prevent WordPress Website Issues

WordPress is a notoriously stable, open-source platform. However, WordPress is automatically upgraded to the latest version many times per year. Sometimes this creates unanticipated problems in the website, especially with Plugins. There are more than 29,000 different WordPress Plugins, and most websites have at least 20 installed. Shero will keep these Plugins updated and working to the best of our ability. We also look at potential problems with the server and code. On-going Website Maintenance is the best way to make sure your website stays up and running, and that everything works.

Since 2010, Shero has been building and maintaining WordPress websites of all sizes. We have seen good websites go bad due to neglect. We help prevent little problems from growing into big problems.

Meet Your Goals

Your business will grow over time, and your website needs to grow with you. All support requests are responded to within a maximum of 8 business hours. Usually you receive a personal response within the same hour that your request was submitted,  and the work is completed not too long after that. Given the unlimited possibilities available to WordPress websites, On-going Website Maintenance is simply smart business. You can choose the package that best suits your needs.

How the WordPress Maintenance Contract Works

Our maintenance packages consist of prepaid blocks of hours, and they are work-for-hire. You will specify how your website should be reviewed or changed before we modify your website. When you send in a support ticket, it will be our top priority. Any hours that are not used in a month roll over, and expire at the end of the annual contract. Shero sends a monthly report about hours used (and how they were used), number of hours remaining, and the date the contract will be renewed.

Once you are in a contract, you can upgrade if additional hours are needed.

What If Shero Didn’t Develop My WordPress Website?

If you already have a WordPress website, then welcome! Your On-going Website Maintenance will start out with a thorough evaluation. You will receive a list of our recommendations for improving your palette of plug-ins and correcting errors, bugs, inefficiencies, and potential problems. We will recommend which services may suit you best, and complete any changes you want.

Why Shero?

At Shero, we believe in offering the best, and most personal, service possible. Based out of our office in Poughkeepsie, New York, all of our employees work in tandem with each other. We do not outsource any work, and each team member is proficient in all forms of WordPress maintenance. We familiarize ourselves with your project and your needs to give you the finest quality work you deserve.