Shopify NetSuite B2B Integration Services

Connecting NetSuite to Shopify Plus for B2B requires more than standard order and inventory sync. Dealer pricing tiers, customer account hierarchies, purchase order workflows, and credit term management all need to flow between NetSuite and Shopify B2B. Shero maps these before building any B2B data flows.

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Logo Benchmade
Justrite Logo
Logo STX
Painful Pleasures Logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

10+

years on Shopify

Shero has built NetSuite B2B connections through every major Shopify B2B platform release, from Wholesale channel through to the current Shopify Plus B2B catalog model.

40+

ERP integrations delivered

NetSuite B2B is the most requested variant of Shero's integration practice. The B2B-specific data flows for pricing, accounts, and purchase orders are covered in detail on the NetSuite integration page.

3+

years maintaining Benchmade's NetSuite B2B integration

Benchmade's dealer pricing, account hierarchy, and order sync has been maintained by Shero through multiple NetSuite releases and Shopify B2B platform updates.

2

B2B data flows added to standard NetSuite sync

A complete NetSuite B2B integration adds dealer pricing sync and account hierarchy management on top of standard order and inventory flows.

"I wanted to thank you all for a very successful launch. Our accounting and sales teams are thrilled to have this functionality working, and our customers are taking full advantage of these enhancements. We appreciate the partnership and look forward to more."

Bren Rafaelly, Head of Digital Transformation, Benchmade Knife Company

What a Shopify NetSuite B2B integration covers

A NetSuite B2B integration for Shopify Plus extends the standard order and inventory sync with dealer pricing tiers, customer account hierarchies, purchase order workflows, and credit term management. These B2B-specific data flows require separate mapping from the standard NetSuite sync. Shero maps your NetSuite customer classes, price levels, and account hierarchy before designing the Shopify B2B catalog and account structure that mirrors it.

  • NetSuite price level sync to Shopify B2B catalogs
  • Customer account hierarchy mapping
  • Purchase order workflow integration
  • Credit term and payment terms sync
  • Dealer-specific pricing per account group
  • Net terms and invoice management

Why NetSuite B2B merchants choose Shero for their Shopify Plus integration

NetSuite B2B integrations fail when the pricing and account hierarchy mapping is not done before the Shopify B2B catalog is built. Dealer pricing tiers, customer class assignments, and purchase order rules all need to be defined in NetSuite before Shopify B2B catalogs can be configured correctly.

01

NetSuite price levels mapped to Shopify B2B catalogs

NetSuite price levels define dealer-specific, distributor-specific, and volume-based pricing. Shero maps each price level to a corresponding Shopify Plus B2B catalog so each account type sees the correct pricing in Shopify, with NetSuite as the source of truth. Benchmade's dealer pricing model is the most-referenced live example of this pattern in Shero's practice.

02

Customer account hierarchy connected to Shopify companies

NetSuite's customer hierarchy includes customer classes, parent-child account structures, and credit terms. Shero maps this hierarchy to Shopify Plus company records so B2B buyers log into the correct account with the correct pricing catalog and payment terms applied automatically.

03

Purchase order workflows connected to Shopify

Many B2B buyers submit purchase orders rather than paying at checkout. Shero connects NetSuite's purchase order processing workflow to Shopify B2B so POs submitted through Shopify route to NetSuite for approval and fulfillment, with order status returning to the buyer account automatically.

04

Credit terms and net payment terms synced

NetSuite stores credit limits, net payment terms, and account-specific payment terms for B2B customers. Shero syncs these to Shopify Plus company records so the correct payment terms apply at checkout for each B2B account without manual configuration per account.

05

Standard NetSuite order and inventory sync included

The B2B pricing and account data flows are built on top of standard NetSuite order and inventory sync. Shero builds both layers in the same engagement so the B2B experience in Shopify is backed by accurate real-time inventory and fulfillment data from NetSuite.

06

Ongoing support as both platforms evolve

Shopify releases B2B platform updates regularly. NetSuite updates twice yearly. Shero provides ongoing maintenance so the B2B pricing, account, and order flows stay accurate as both platforms release updates. The full NetSuite integration approach is covered on the Shopify NetSuite integration page.

Our Work

View All
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures

NetSuite B2B integrations typically add 3-5 weeks to a standard NetSuite integration. Most full engagements scope to 8-14 weeks.

Scope my NetSuite B2B integration

How Shero builds Shopify NetSuite B2B integrations

01

Discovery: NetSuite B2B Data Mapping

We document your NetSuite customer classes, price levels, account hierarchy, credit terms, and purchase order workflows before designing the Shopify B2B catalog and company structure.

02

Architecture: B2B Catalog and Account Design

We design the Shopify B2B catalog structure to mirror NetSuite's price levels and account hierarchy, and specify how purchase orders and credit terms will flow between the two systems.

03

Build: B2B Data Flow Development

We build the price level sync, account hierarchy mapping, purchase order workflow, and credit term sync alongside the standard order and inventory integration.

04

UAT: B2B-Specific Validation

We test price level resolution per account type, purchase order routing, credit term application at checkout, and order status return to the buyer account portal.

05

Launch: Go-Live and Dealer Portal Monitoring

Go-live includes active monitoring for the first B2B order cycles, a runbook for your NetSuite and Shopify B2B administrators, and a defined support plan for both platforms' release cycles.

06

Ongoing: B2B Platform and NetSuite Updates

Shopify B2B releases platform updates. NetSuite updates twice yearly. Shero maintains both the B2B pricing flows and the standard integration as both platforms evolve.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

And you?

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