ShipperHQ Shipping Setup for Shopify Plus

When every customer sees the same Shopify shipping rates, complex orders get priced wrong. ShipperHQ fixes that with rules for hazmat products, B2B rates, oversized items, LTL freight, and delivery scheduling. Shero configures the carriers, product metafields, and rule logic so each order shows the right shipping option at checkout.

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16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

6,000+

Merchants using ShipperHQ

ShipperHQ is built for Shopify, certified, and a 2025 UPS Ready Premier Partner for the third consecutive year, as well as a FedEx Alliance Partner.

100+

Carrier connections supported in ShipperHQ

ShipperHQ connects to 100+ parcel carriers and 30+ LTL freight carriers. The rule engine applies conditions by product type, shipping zone, customer group, cart value, and item weight to return the correct rates at checkout. No coding is required for rule configuration.

98%

Client Retention

98% of Shero's clients stay on retainer after their project closes. ShipperHQ configurations need maintenance as new products are added to shipping groups, carrier account credentials change, and rule logic evolves with the operational model.

Shopify

Premier Partner

Shero holds Shopify Premier Partner status, one of fewer than 150 agencies globally. ShipperHQ implementations involving multi-origin routing, hazmat product restrictions, LTL freight with accessorial fees, and B2B customer-segment rate logic require both shipping expertise and Shopify Plus depth.

Working with Shero Commerce for the past three years has been a game changer for our B2B ecommerce business. Their expertise in website support and ecommerce strategy has significantly improved our online presence.

Joe Prebich, VP of Marketing, Benchmade Knife Company

What ShipperHQ does and what the setup involves

ShipperHQ gives Shopify merchants more control over checkout shipping when native rates are too simple for complex catalogs, customer types, warehouses, or freight needs. Shero configures ShipperHQ so shipping logic reflects how the business actually operates before rates go live.

  • Carrier account connections for parcel and LTL networks
  • Shipping rules by product type, zone, customer group, and cart value
  • Dimensional packing with custom boxes and best-fit logic
  • LTL freight rates with accessorial fees and fuel surcharges
  • Multi-origin setup for warehouses and 3PL locations
  • Shopify Plus Enhanced Checkout setup for delivery dates, BOPIS, and shipping incentives

Why brands work with Shero on ShipperHQ setup

ShipperHQ rules interact with each other. A dimensional rule on one product and a hazmat restriction on another in the same cart produce a combined result. Shero tests the rule interactions before go-live rather than discovering edge cases after customers see incorrect rates.

01

Shipping rules designed for the catalog, not set on defaults

ShipperHQ's rule engine triggers on product, zone, customer group, cart value, weight, and quantity. Rules interact: a free shipping threshold rule and a hazmat surcharge rule applying to the same cart produce a combined output. Shero maps the full catalog's shipping requirements before writing rules so conditions cover every product combination rather than only the common cases.

02

Dimensional packing configured to protect margin on bulky products

Carriers charge by dimensional weight on large, light packages. A store charging based on item weight alone undercharges on every oversized product it ships. ShipperHQ's dimensional packing applies box-selection logic and best-fit algorithms to return rates that reflect what the carrier will actually charge.

03

LTL freight rates at checkout for heavy and oversized products

Oversized or palletized products cannot rely on standard parcel rates. ShipperHQ displays live LTL freight rates at checkout, including fees like liftgate and inside delivery. Shero configures freight classes by product type and tests rates against carrier quotes before go-live.

04

B2B customer segment rates configured for contracted carrier pricing

B2B customers often have negotiated carrier rates that differ from standard retail rates. ShipperHQ supports customer segment rule logic so wholesale accounts see their contracted rates at checkout while retail buyers see standard rates. On Shopify Plus, customer tag targeting applies the correct rate tier to each account type.

05

Multi-origin shipping for multiple warehouses and 3PL locations

Brands shipping from multiple warehouses or 3PL locations need rates calculated against the correct origin per order. ShipperHQ's multi-origin feature routes orders to the appropriate fulfillment location based on inventory availability and proximity, and rates the shipment from that origin. Shero configures origin rules and tests routing across all fulfillment locations before the store goes live.

06

Delivery date display configured for accuracy, not just presence

ShipperHQ can show estimated delivery dates at checkout based on carrier transit times, fulfillment lead times, cutoff times, and blackout dates. A delivery date that is wrong creates a support ticket. Shero configures the delivery date logic against the actual fulfillment workflow so the date shown at checkout reflects what the warehouse will ship and when the carrier will deliver it.

Our Work

View All
Towing equipment and aftermarket accessories

GEN-Y Hitch

Looking to scale beyond a WooCommerce setup that no longer aligned with their goals, the American manufacturer of heavy-duty towing hitches and accessories partnered with Shero to migrate to Shopify, delivering a unified B2B and D2C experience, NetSuite ERP integration, and use-case-driven navigation.

GEN-Y Hitch
National cinema chain and loyalty rewards

Regal Cinemas

One of the largest cinema chains in the US, Regal Cinemas partnered with Shero to migrate from Magento to Shopify, building custom credit-based checkout flows, loyalty reward redemption, Vista Cloud integration, and automated corporate gifting workflows across two distinct eCommerce platforms.

Regal Cinemas
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures
Musical instruments and audio equipment

Alto Music

A long-standing musical instrument retailer with a loyal customer base, Alto Music partnered with Shero to migrate from Magento 2 to Shopify, preserving their beloved Altobucks loyalty program and delivering a more manageable, cost-effective platform without sacrificing any of the features their customers loved.

Alto Music

Incorrect shipping rates either cost margin or lose sales. Shero configures ShipperHQ so the rate that appears at checkout is the rate that should appear.

The audit session is free. It maps your carrier accounts, product catalog, and shipping complexity before any configuration begins.

Book a Shipping Audit

How a ShipperHQ setup engagement runs

01

Shipping Requirements Audit

Catalog shipping complexity, carrier accounts, origin locations, product dimensions, B2B customer segments, and LTL requirements documented before any ShipperHQ configuration begins.

02

Carrier and Origin Setup

Carrier account credentials connected. Negotiated rates enabled. Origin locations configured. Shipping group metafields assigned to products in Shopify.

03

Rule Configuration

Shipping rules built per product type, destination zone, customer group, and cart condition. Dimensional packing configured. LTL freight classes assigned where applicable.

04

Rate Testing

Test orders run across all product and destination combinations. Rule interactions verified. LTL and dimensional rates compared against actual carrier quotes.

05

Ongoing Maintenance

New products assigned to shipping groups. Carrier account credentials updated. Rule logic adjusted as catalog and operational model evolve.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Kendra Borkholder - Operations Support / GEN-Y Hitch

CAS Corporation

"Working with Shero has been an absolute pleasure. Putting together and maintaining a website can be a daunting task. Shero has been able to simplify the process for us so that we can focus on the important tasks. Shero’s team is knowledgeable, friendly, and easy to work with… and that helps us as a combined team put together a website that does what we need!"

Tom McNally

GM / CAS Corporation

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

And you?

Let's build something great together.

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