Shopify 3PL Integration Services

Manual order forwarding to a 3PL produces errors, delays, and tracking data that never reaches the customer on time. Shero builds 3PL integrations that route orders automatically, keep inventory accurate in Shopify, and return tracking data without a manual handoff.

Book a Discovery Call Our Work
Painful Pleasures Logo
Logo STX
Memphis Drum Shop Logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built 3PL connections for Shopify Plus brands across provider APIs from ShipBob and Deliverr through to enterprise providers like Radial.

40+

fulfillment and ERP integrations delivered

3PL integrations are the fulfillment-side equivalent of the OMS routing layer , one decides where the order goes, the other executes it.

98%

client retention rate

3PL integrations require ongoing maintenance as provider APIs change and Shopify API versions are deprecated. Shero manages both for clients on ongoing support.

2

sync directions, fully built

A complete 3PL integration sends Shopify orders to the fulfillment provider automatically and returns inventory levels and tracking to Shopify. For brands also managing owned warehouse fulfillment, the WMS integration covers the same data flows for internal warehouses.

"Our journey from Magento to Shopify was riddled with complexities. With a vast catalog and intricate B2B logic, we needed expertise that could navigate these intricacies. Shero Commerce was our beacon. Now our platform costs are reduced and headaches are gone."

Patrick Rice, CEO, Painful Pleasures

What a Shopify 3PL integration covers

A 3PL integration automates the order-to-fulfillment handoff: Shopify orders route to the 3PL automatically, the 3PL picks and ships, and tracking data returns to Shopify without manual intervention. Shero maps your 3PL's API, inventory model, and order routing requirements before building the integration, treating your 3PL's configuration as the starting point.

  • Order routing: Shopify to 3PL automatically
  • Real-time inventory sync from 3PL to Shopify
  • Tracking and fulfillment status return
  • Multi-3PL routing support
  • B2B and DTC order stream routing
  • Custom 3PL API integration

Why Shopify Plus brands choose Shero for their 3PL integration

3PL integrations that break in production almost always fail at the same point: the order format the 3PL expects does not match what Shopify sends, and the inventory the 3PL reports does not match what Shopify shows. Both problems come from not mapping the 3PL's specific data model before building.

01

3PL data model mapped before any API work begins

Every 3PL has a specific order format, inventory reporting structure, and SKU mapping convention. Shero maps these against your Shopify product catalog before building, preventing the order format mismatches and inventory discrepancies that cause 3PL integrations to fail after go-live.

02

SKU mapping between Shopify and 3PL resolved in discovery

3PLs often use different SKU formats, bundle conventions, or item codes than Shopify. Without correct SKU mapping, orders arrive at the 3PL with unrecognised items. Shero resolves the SKU mapping in discovery so every Shopify product maps to the correct 3PL item from the first order.

03

Inventory reporting from 3PL translated correctly to Shopify

3PLs report inventory in formats that do not always match Shopify's available-to-sell model. Shero builds the translation logic so 3PL inventory feeds Shopify with accurate available quantities, accounting for holds, in-transit stock, and returns in process.

04

Multi-3PL routing handled where required

Brands using more than one 3PL need routing logic that directs each order to the correct provider based on geography, product type, or channel. Shero builds the routing rules in discovery so each order reaches the correct 3PL automatically without manual dispatching.

05

B2B and DTC orders routed correctly to the 3PL

B2B wholesale orders and DTC consumer orders often have different SLAs, packing requirements, and routing rules even when fulfilled by the same 3PL. Shero builds the order type separation so each stream reaches the 3PL with the correct attributes and routing instructions.

06

Ongoing support as 3PL APIs and Shopify evolve

3PL providers update their APIs on irregular schedules. Shero provides ongoing maintenance so API updates are validated before they affect your production order routing. For brands evaluating managed fulfillment options, the ShipBob integration is among the most mature 3PL connector options in Shero's practice.

Our Work

View All
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Musical instruments and audio equipment

Alto Music

A long-standing musical instrument retailer with a loyal customer base, Alto Music partnered with Shero to migrate from Magento 2 to Shopify, preserving their beloved Altobucks loyalty program and delivering a more manageable, cost-effective platform without sacrificing any of the features their customers loved.

Alto Music
Drums and percussion instruments

Memphis Drum Shop

Memphis Drum Shop is a premier destination for drummers, offering a vast selection of drums, cymbals, and percussion instruments. Looking to reduce costs and modernize their platform, the brand partnered with Shero to migrate from Magento to Shopify with seamless ERP integration and custom browsing features.

Memphis Drum Shop

Most Shopify 3PL integrations scope to 4-8 weeks depending on your 3PL's API maturity and whether multi-3PL routing is required.

Scope my 3PL integration

How Shero builds Shopify 3PL integrations

01

Discovery: 3PL Data Model and SKU Mapping

We map the 3PL's order format, inventory reporting structure, SKU conventions, and routing requirements before any API work begins.

02

Architecture: API Design and Routing Logic

We design the order routing, SKU mapping, inventory translation, and tracking return logic specific to your 3PL and Shopify configuration.

03

Build: Integration Development

We build the order routing, SKU mapping, inventory sync, and tracking return against your 3PL's API and Shopify's order and inventory APIs.

04

UAT: Order Routing and Inventory Validation

We run test orders through the full fulfillment cycle, validate SKU mapping, inventory accuracy, and tracking data return before go-live.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring for the first fulfillment cycles, an exception runbook for unrecognised SKUs and failed routing, and a defined support plan.

06

Ongoing: API and Routing Maintenance

Shero monitors 3PL API updates and validates the integration before changes affect your production order routing.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Alto Music

"As a long-time client, we at Alto Music have always appreciated their technical expertise, but their recent migration of our site from Magento 2 to Shopify was exceptional. Shero preserved the essence of our beloved loyalty and rewards program, seamlessly integrating it into Shopify’s more efficient framework. The transition not only retained our unique features but also significantly simplified site management and reduced costs. We’re thrilled with the results and highly recommend Shero for any e-commerce needs."

Bobby Montemurro

VP Sales & Marketing / Alto Music

Memphis Drum Shop

"Working with the Shero team was professional, efficient, and inspiring. The Shero development team was extremely competent and provided solid solutions for our needs, as well as addressing any bugs or issues that arose during the process. Working with Shero exclusively through video technology was a new concept for our team that forced us to embrace modern methods of communication that will likely benefit our future relationships and business endeavors."

Shaun Carman

eCommerce Manager / Memphis Drum Shop

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email
[email protected]
Locations
New York • London • Helsinki • Tirana