Shopify OMS Integration Services

Manual order routing across warehouses, 3PLs, and B2B channels produces delayed fulfilment, reconciliation errors, and reporting that never matches. Shero has built OMS integrations for high-volume brands connecting Shopify to Manhattan Associates, Blue Yonder, and custom routing logic.

Book a Discovery Call Our Work
Logo STX
Justrite Logo
Painful Pleasures Logo
Logo Benchmade
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built OMS connections across every major Shopify API version and OMS platform release cycle.

40+

ERP and OMS integrations delivered

OMS integrations sit at the complex end of Shero's integration practice, requiring the same discovery depth as ERP integrations. ERP integration is often in scope alongside OMS work because the two systems share order and inventory data at different points in the fulfillment chain.

98%

client retention rate

OMS integrations require ongoing maintenance as routing rules evolve and Shopify API versions change. Shero manages both for clients on ongoing support.

2+

routing directions per order

A complete OMS integration routes Shopify orders to the correct fulfillment node and returns tracking and inventory data to Shopify automatically. For warehouse-side routing, the WMS integration covers the internal logistics layer.

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna, Senior Commerce & CX Manager, STX, LLC

What a Shopify OMS integration covers

An OMS integration connects Shopify's order stream to a system that decides where each order is fulfilled , routing based on inventory location, customer geography, order type, or channel. Shero maps your routing rules, channel configuration, and fulfillment node structure before designing the integration, so routing logic is defined before any API work begins.

  • Order routing: Shopify to OMS fulfillment nodes
  • Inventory allocation across channels
  • Fulfillment status and tracking return
  • Multi-warehouse and 3PL routing
  • B2B and DTC order stream separation
  • Split order and backorder handling

Why Shopify Plus brands choose Shero for their OMS integration

OMS integrations that fail in production almost always have the same root cause: the routing rules were not defined before the integration was built. Orders land in the wrong fulfillment node, inventory is allocated incorrectly, or split orders are not handled.

01

Routing rules defined before any API work begins

The most common OMS integration failure is building the API connection before the routing logic is agreed. Shero documents every routing rule , by order type, channel, geography, and inventory availability , before development begins, so the integration reflects actual operations from day one.

02

Multi-warehouse and 3PL routing handled correctly

Orders that need to route across owned warehouses and third-party fulfillment centers require routing logic that considers inventory availability at each node. Shero maps the decision tree in discovery so each order type routes to the correct node automatically.

03

B2B and DTC order streams separated correctly

B2B purchase orders and DTC consumer orders require different fulfillment workflows from the same Shopify store. Shopify B2B configuration is aligned with OMS routing so company accounts and consumer orders follow the correct fulfillment path automatically.

04

Split orders and backorders handled without manual intervention

When inventory is not available at a single node, orders need to split or backorder correctly without creating duplicate shipments or missed notifications. Shero builds the split order logic in the integration rather than relying on manual intervention to resolve exceptions.

05

Fulfillment status and tracking returned to Shopify automatically

Every fulfillment node in your OMS needs to return tracking and fulfillment status to Shopify so buyer notifications trigger correctly and order status stays accurate across channels.

06

Ongoing support as routing rules evolve

Fulfillment networks change — warehouses open and close, 3PLs are added, B2B routing rules evolve. For the warehouse execution layer below the OMS, WMS and fulfillment integration covers the internal logistics that feeds the routing decisions.

Our Work

View All
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade

OMS integrations are among the longest projects in Shero's practice, typically scoping to 10-16 weeks. Routing logic complexity is the main variable.

Scope my OMS integration

How Shero builds Shopify OMS integrations

01

Discovery: Routing Logic Mapping

We document every routing rule , by order type, channel, geography, inventory node, and SLA , before selecting an integration approach or writing a line of code.

02

Architecture: Routing Design and API Spec

We produce a routing decision document and API specification covering every order type, fulfillment path, and exception scenario before development begins.

03

Build: Integration Development

We build the routing logic, channel separation, split order handling, and fulfillment status return against your production OMS and Shopify environments.

04

UAT: Routing Validation

We test every routing rule with live order types, including edge cases for split orders, backorders, and out-of-stock scenarios, before go-live.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring for the first order cycles, a routing exception runbook, and a defined support plan for both platforms' release cycles.

06

Ongoing: Routing Rule Maintenance

Shero maintains and updates routing rules as your fulfillment network evolves, preventing routing failures from network changes that postdate the original build.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email
[email protected]
Locations
New York • London • Helsinki • Tirana