Shopify OMS Integration Services

Need a Shopify OMS integration that sends each order to the right warehouse or 3PL and brings tracking and stock levels back into Shopify? We map your routing rules with you, then connect Shopify to your OMS, 3PLs and ERP so orders, stock and tracking stay in sync.

STX logo
Memphis Drum Shop logo
Moosehead Breweries logo
Justrite Safety Group logo
Shopify Platinum Partner

16+

Years in business

500+

Projects Delivered

65+

Team Members

98%

Client Retention

3

Markets routed to the right 3PL for Simucube

Simucube's EU, UK and US orders are routed in Shopify to ShipBob in the US and UK and to ogoShip in the EU, with one fulfillment location group per market.

Twice daily

Order files sent to SVS for Regal

We developed and launched custom apps that send Regal's paid orders to SVS and Ritway over SFTP and bring tracking numbers back into Shopify.

Hourly

Order exports for STX's EC warehouse

We rebuilt STX's AS/400 integration on Shopify with scheduled Matrixify jobs. Orders go out every hour from the EC warehouse, and each tracking import fulfills the order and deducts stock from the right warehouse.

Both ways

Orders and stock synced both ways for Long Island Watch

We connected Long Island Watch's SKU Labs inventory and order management app to Shopify. Orders go to SKU Labs, and stock levels and fulfillment come back to Shopify, checked with SKU Labs at go-live.

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their support and solutions have been game changers for our business."

James McKenna, Senior Commerce & CX Manager, STX, LLC

What a Shopify OMS integration covers

A Shopify OMS integration sends each order from Shopify to the system that decides where it is fulfilled from, based on stock at each location, the buyer's country, the sales channel and the order type. Fulfillment status, tracking numbers and stock levels then come back to Shopify, so your customers get the right emails and your team sees one order status.

  • Order routing from Shopify to each warehouse, store and 3PL
  • Stock levels from every location back to Shopify
  • Fulfillment status and tracking numbers back to Shopify
  • Split shipments and backorders
  • Separate routing for B2B and DTC orders
  • Changes to routing rules when you add a warehouse or 3PL

Your options for a Shopify OMS integration

How Shero compares with Shopify's native order routing, your OMS vendor's implementation team and an in-house developer.

Compared on Shopify OMS integration partnerShopify's native order routingThe OMS vendor's implementation teamAn in-house developer
Split shipments and what they cost We agree split rules with youTries to avoid splits by default, which is a good startSet up in their system by their teamCustom code your developer has to maintain
Store pickup and fulfilling from stores We plan pickup and store fulfillment rules based on store stockLocal pickup set per locationSet up in their system by their teamDepends on store stock you can trust
Edits and cancels after an order is routed We plan how edits and cancellations reach the warehouseFine inside Shopify, manual once orders leave itTheir side is handled, the Shopify side is yoursEdge cases are often found after launch
Seeing where every order is One order status your service team can read in ShopifyStatus per order in the Shopify adminA separate screen for your team to learnDone if time allows
How you pay Paid discovery, then an accurate estimate.Included in your Shopify planLicense plus implementation feesSalary and upkeep
Shopify OMS integration partner
Split shipments and what they cost We agree split rules with you
Store pickup and fulfilling from stores We plan pickup and store fulfillment rules based on store stock
Edits and cancels after an order is routed We plan how edits and cancellations reach the warehouse
Seeing where every order is One order status your service team can read in Shopify
How you pay Paid discovery, then an accurate estimate.

Compared with

Shopify's native order routing

Split shipments and what they cost Tries to avoid splits by default, which is a good start
Store pickup and fulfilling from stores Local pickup set per location
Edits and cancels after an order is routed Fine inside Shopify, manual once orders leave it
Seeing where every order is Status per order in the Shopify admin
How you pay Included in your Shopify plan

The OMS vendor's implementation team

Split shipments and what they cost Set up in their system by their team
Store pickup and fulfilling from stores Set up in their system by their team
Edits and cancels after an order is routed Their side is handled, the Shopify side is yours
Seeing where every order is A separate screen for your team to learn
How you pay License plus implementation fees

An in-house developer

Split shipments and what they cost Custom code your developer has to maintain
Store pickup and fulfilling from stores Depends on store stock you can trust
Edits and cancels after an order is routed Edge cases are often found after launch
Seeing where every order is Done if time allows
How you pay Salary and upkeep

Why brands choose Shero for their Shopify OMS integration

On a Shopify OMS integration, we agree your routing rules with your ops team before we set anything up. Here is how that works with our team.

01

We agree which system owns your order and stock data

Your OMS, ERP and Shopify all touch orders and stock, so we agree which system owns each piece of data before we start. If your ERP is part of the flow, we plan the ERP integration with it.

02

We use your 3PL's own app where it works and create a custom app where it does not

Where a 3PL's Shopify app does the job, we set it up and configure the routing in Shopify. Where it does not, we develop a custom app, as we did for Regal's fulfillment partners.

03

B2B and DTC orders follow their own routing rules

We set up Shopify B2B company accounts, so wholesale orders follow the routing rules you agree with us. B2B and DTC orders can then go to different warehouses or 3PLs, with their own split and backorder rules in the routing table you sign off.

04

You talk directly to the developers doing the work

The developers and solutions architect on your OMS integration join your calls and answer your ops team's questions themselves, with no account layers in between. You can have a shared Slack channel with your dedicated team.

05

We work with your OMS vendor and your 3PL

We handle the Shopify side: fields, metafields, mappings, testing and fixing failed orders, while your OMS vendor and 3PL set up theirs. For picking and packing inside the warehouse, see our WMS integration work.

06

The same team keeps your routing up to date

When you open a warehouse, add a 3PL or change a rule, the people who set up your integration update it on a monthly retainer. They already know your routing table, so a new location is a planned change to it.

Shipping and fulfillment integration results

Numbers from client stores we have worked with.

View all case studies

Food manufacturing

Delivery datescustomers pick a delivery date and see live shipping rates at checkout
Deacomwebsite and Goldbelly orders sent to the ERP automatically
Vienna BeefBigCommerce
Read the case study

Musical instruments

iPaaS.comstore connected to NCR Counterpoint, set up and tested by our team
Custom browsinggrid and list view, image and video toggle and frequently bought together
Memphis Drum ShopShopify
Read the case study

Tattoo supplies

3 tiersretail, pro and wholesale pricing on one Shopify store
Bulk ordersbulk order form on product pages, with store credit and wish lists carried over from Magento
Painful PleasuresShopify
Read the case study

Our Work

View All
Towing Equipment

GEN-Y Hitch

GEN-Y Hitch, an American maker of heavy-duty towing hitches and accessories, had outgrown WooCommerce. Shero moved them to Shopify with one store for B2B and D2C buyers, a NetSuite ERP integration, and navigation organized by use case.

GEN-Y Hitch
Tattoo and Piercing Supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on. They reduced ongoing maintenance costs and eliminated urgent site issues that had previously caused headaches by 40%.

Painful Pleasures
Hot Dogs and Sausages

Vienna Beef

Discover how Shero Commerce migrated Vienna Beef from WooCommerce to BigCommerce Enterprise, consolidating 3 Third-party sales channels into their ERP, reducing manual effort and errors, and delivering a custom datepicker for delivery scheduling. Vendor purchasing workflows that were previously manual are now 100% fully automated.

Vienna Beef
Musical Instruments

F-Musiikki

F-Musiikki is one of Finland's leading music instrument retailers, serving both consumers and businesses with over 15,000 products. Looking to reduce costs and modernize their platform, the brand partnered with Shero to migrate from Magento to Shopify Plus and launch a hybrid B2C/B2B store in just two months.

F-Musiikki

One version of your inventory and orders

When Shopify and your back office disagree, you oversell, send orders out late or chase invoices. We build the sync so both sides match.

  • Inventory

    Stock levels synced from your ERP or warehouse so Shopify never sells what you do not have.

  • Orders

    Orders flow to your ERP with taxes, discounts and shipping in the right fields.

  • Products and pricing

    Products, price lists and B2B pricing pushed from your system of record.

  • Monitoring

    Failed syncs flagged and retried before they turn into customer emails.

Tell us where your orders are fulfilled from, and we will plan your routing.

Plan my OMS integration

Process

How a Shopify OMS integration works

Five steps take your OMS integration from first workshop to live orders, and the same team stays with you through all of them.

  1. 01

    Discovery

    In recorded workshops we go through your warehouses, 3PLs, sales channels and the systems you use today. You get a written scope with acceptance criteria.

  2. 02

    Mapping

    We write down every routing rule by channel, country, stock location and order type, including splits, backorders and B2B orders. Your ops team signs off on the routing table.

  3. 03

    Set up

    We connect Shopify to your OMS, 3PLs and ERP, and send fulfillment status and tracking back to Shopify. The new routing stays switched off until go-live.

  4. 04

    Testing and UAT

    We place a test order for every rule, including split shipments and out-of-stock items. Your team tests too and logs issues in BugHerd before signing off.

  5. 05

    Go-live and hypercare

    We turn off the old routing before the new one goes live and follow the first orders to each warehouse. Support in this stage lasts 2 to 4 weeks, depending on project size.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna

Senior Commerce & CX Manager / STX

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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