Shopify Recharge Integration Services

Adding Recharge subscriptions to your Shopify store, or moving off the old Recharge checkout? Shero adds subscribe options to product pages and Shopify Checkout, sets up a self-service portal where customers manage their deliveries, and connects failed payment and win-back flows to Klaviyo.

Book a Discovery Call Our Work

16+

Years in business

500+

Projects Delivered

65+

Team Members

98%

Client Retention

Bundles

Recharge bundles kept at Archer Roose

Archer Roose uses Recharge bundles, and we wrote a custom subscription widget for its product pages with Recharge's JavaScript widget API. Bundles work best when each item appears as its own line item, so Shopify reduces stock correctly for every product in the box.

Custom app

Recharge and Klaviyo connected at Coffee Bean Direct

For Coffee Bean Direct we wrote a custom Shopify app that reads active Recharge subscriptions and sends each affected subscriber a personalised Klaviyo notice with their own products and prices. Subscription orders repeat without paying to win the customer again, so we set up retention offers, failed payment recovery and cancellation flows at launch, as covered in subscription programs on Shopify.

1 checkout

Subscriptions and one-time items in one order

Recharge now uses Shopify's own checkout, so a customer can buy a subscription and a one-time item in the same cart. Shop Pay and Shopify discount codes work on those orders too.

Klaviyo

Subscription events sent to Klaviyo

Recharge sends subscription events like upcoming charge, skipped order and cancellation to Klaviyo. We set up flows on those events with our Klaviyo integration, so customers get a reminder before a charge and a save offer before they cancel.

Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their support and solutions have been game changers for our business.

James McKenna, Senior Commerce and CX Manager, STX

What a Recharge implementation on Shopify actually involves

Recharge powers recurring billing, customer self-service, failed payment recovery, bundles, and retention integrations with tools like Klaviyo and Gorgias. Shero plans the right setup upfront, from plan selection and mixed-cart checkout to retry logic, subscription event data, and customer portal configuration.

Evaluation of whether Recharge's enterprise pricing structure is the right choice, or another alternative is better.
Recharge plan selection and initial store setup for subscribe-and-save, bundles, and memberships
Mixed-cart checkout configuration for one-time and subscription products
Customer self-service portal setup for skip, pause, swap, and cancel flows
Failed payment recovery configuration with dunning sequences and retry logic
Klaviyo integration with Recharge subscription-specific event data
Post-launch subscription analytics and churn monitoring

Compared on	Shopify Recharge integration partner	Recharge Starter (self-service)	Recharge Plus onboarding	Shopify Subscriptions app
Moving existing subscribers	Shift Worship: thousands of members moved to a new subscription app on Shopify	CSV import up to 500 rows	Migrations team on Plus	You plan the subscriber move
Data cleanup before migration	We clean and format subscriber files before they are imported	You format the subscriber files	Formatting is excluded from Recharge help	Your team formats Shopify import files
Customer portal in your brand	Portal styled to match your Shopify theme	Default portal theme	Hands-on help with setup	Shopify customer accounts
Checking it before launch	Petplanet.co.uk: subscription and one-time checkout tested on every device	Recharge checklist review on request	Check-ins during implementation	You test it yourself
How you pay	Paid discovery, then an accurate estimate.	A monthly plan plus a fee per order	A higher monthly plan plus a fee per order	Free app from Shopify

Shopify Recharge integration partner

Moving existing subscribers Shift Worship: thousands of members moved to a new subscription app on Shopify

Data cleanup before migration We clean and format subscriber files before they are imported

Customer portal in your brand Portal styled to match your Shopify theme

Checking it before launch Petplanet.co.uk: subscription and one-time checkout tested on every device

How you pay Paid discovery, then an accurate estimate.

Compared with

Recharge Starter (self-service)

Moving existing subscribers CSV import up to 500 rows

Data cleanup before migration You format the subscriber files

Customer portal in your brand Default portal theme

Checking it before launch Recharge checklist review on request

How you pay A monthly plan plus a fee per order

Recharge Plus onboarding

Moving existing subscribers Migrations team on Plus

Data cleanup before migration Formatting is excluded from Recharge help

Customer portal in your brand Hands-on help with setup

Checking it before launch Check-ins during implementation

How you pay A higher monthly plan plus a fee per order

Shopify Subscriptions app

Moving existing subscribers You plan the subscriber move

Data cleanup before migration Your team formats Shopify import files

Customer portal in your brand Shopify customer accounts

Checking it before launch You test it yourself

How you pay Free app from Shopify

01

Plan selection based on your subscription model

Recharge has three pricing tiers with different feature sets. Brands that need bundles, custom boxes, or deep Klaviyo integration usually need a higher plan from the start. Shero selects the right plan before any configuration begins, because moving plans mid-implementation after hitting a feature ceiling creates unnecessary disruption.

02

Mixed-cart checkout configured so one-time and subscription products work together

Recharge's unified checkout lets customers buy one-time and subscription products in the same cart. Configuring this correctly on Shopify requires specific payment token handling and, for Shopify Plus stores, Checkout Extensibility integration. Shero handles this as part of the implementation, so it is done before launch.

03

Customer portal configured to reduce support tickets

The most common Recharge support ticket is a subscriber who cannot figure out how to skip a delivery, swap a product, or pause their subscription. Shero configures the customer portal with clear flows for each self-service action, which reduces support volume and makes it more likely that a frustrated subscriber changes their plan instead of canceling.

04

Failed payment recovery sequenced to recover revenue without canceling salvageable subscriptions

Recharge's default dunning settings retry failed payments without a configured sequence of email notifications, grace periods, or retry timing. Left on defaults, failed payments cancel subscriptions that could have been recovered. Shero configures the full dunning sequence and connects it to Klaviyo win-back flows, so failed payments trigger a recovery process instead of an automatic cancellation.

05

Klaviyo connected to receive subscription-specific event data from Recharge

Recharge passes subscription-specific event data to Klaviyo, but only if the integration is configured to send it. Subscription created, charge upcoming, charge failed, subscription paused, and cancellation events each require mapped Klaviyo flows to turn subscription data into retention revenue. Shero maps these as part of the implementation, not as a follow-up project.

06

Post-launch support as subscription volume and Shopify checkout evolve

Recharge implementations degrade when Shopify checkout updates conflict with Recharge's payment token handling, when subscription plan structures change, or when Klaviyo flows stop triggering correctly after a platform update. Shero's post-launch retainers cover ongoing Recharge support alongside the rest of the store's technical stack.

Specialty coffee

+35.8%active subscriptions, Q3 vs Q2 2026

+77.1%new subscriptions, same period

Dillanos Coffee RoastersShopify

Digital products

Ordergroovedigital memberships with free trials and plan changes, connected through custom middleware

Stripesubscriptions and saved cards moved off Stripe at go-live

Shift WorshipShopify

Canned Wine

Archer Roose

Archer Roose is a wine company known for producing high-quality, sustainably sourced wines in eco-friendly formats like cans and kegs. Their commitment to small, organic, and biodynamic vineyards has helped them stand out in a competitive market. They saw an increase of +18% in email marketing ROAS and 35% improvement in mobile browsing session duration.

Archer Roose

Specialty Coffee

Valentine Coffee Co.

With an existing Shopify build that no longer reflected its premium positioning, the Milwaukee specialty coffee roaster, serving both D2C customers and a growing B2B wholesale base, partnered with Shero to deliver a full design and functionality refresh in 8 to 10 weeks ahead of the holiday season. The project included a refined dark-mode aesthetic, native RoasterTools integration, and a B2B wholesale flow integrated into the storefront.

Valentine Coffee Co.

Golf Putters and Gear

Swag Golf

Swag Golf is known for its limited-edition, bold golf gear and lifestyle products with a devoted following. Looking to align their online store with their unapologetic brand identity, the brand partnered with Shero to overhaul their Shopify theme, develop a dedicated evergreen product strategy, and drive stronger conversions. The redesign led to a +28% increase in mobile conversion rate and tripled load speed.

Swag Golf

Premium Knives

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to expand online amid rising outdoor consumer demand. Since then, they have seen: +100% revenue growth, +68% transaction growth after relaunch, and a +20% increase in average order value.

Benchmade

Set up right the first time

App problems usually come from a rushed install: missing data, theme conflicts and scripts that slow the store. We set it up, connect the data and check the speed.

Data connected
Customer, order and product data synced both ways with Shopify.
Theme ready
Widgets and blocks placed in your theme without breaking the layout.
Speed checked
Scripts reviewed so the app does not drag down Core Web Vitals.
Hand off
Your team trained on the settings that matter.

Setting up Recharge on Shopify? Let's talk.

Book a Discovery Call

01

Discovery and model scoping
In discovery we document subscription types, bundles, mixed-cart needs and Klaviyo requirements, agree acceptance criteria and choose the Recharge plan.
02

Checkout setup
We connect Recharge to Shopify checkout and test carts that mix one-time and subscription products.
03

Customer portal
We configure the portal so subscribers can skip, pause, swap products or change delivery dates themselves.
04

Dunning and Klaviyo
We set the failed payment retry schedule and send Recharge subscription events to Klaviyo for retention flows.
05

Testing, UAT and launch
We put test subscriptions through subscribe, skip, failed payment, cancel and win-back, you sign off in UAT, then we go live and watch churn after launch.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

01

What does Recharge do on Shopify?

Recharge manages recurring billing, customer self-service for subscription management, failed payment recovery, product bundles, memberships, and the integrations that connect subscription data to Klaviyo, Gorgias, and other tools. It supports subscribe-and-save, curated boxes, make-your-own bundles, memberships, and prepaid subscriptions. Merchants receive payment upfront; Recharge manages the recurring billing cycle.

02

When should a brand use Recharge instead of Shopify's native subscription tools?

Shopify's native subscription app handles basic recurring billing at no additional cost. Recharge becomes the right choice when a brand needs bundles or make-your-own boxes, deep Klaviyo integration with subscription-specific event data, AI-powered cancellation prevention, or a branded customer self-service portal with advanced self-management flows. Shero advises on this decision in the discovery session.

03

How does Recharge integrate with Klaviyo?

Recharge sends subscription-specific events to Klaviyo: subscription created, charge upcoming, charge failed, subscription paused, cancellation, and win-back triggers. Each event can trigger a Klaviyo flow. The integration must be configured to send these events and the Klaviyo flows must be set up to receive them. Left on defaults, most of these events go unmapped and the retention opportunity is lost.

04

What is Recharge's dunning process and why does it matter?

Dunning is the process of recovering failed subscription payments. Recharge's default settings retry failed payments without a configured notification sequence or retry timing. Configured correctly, dunning includes a sequence of Klaviyo emails, SMS notifications, and timed payment retries that recover failed payments before the subscription is canceled. Shero configures the full dunning sequence as part of the implementation.

05

Can Recharge handle bundles on Shopify?

06

How long does a Recharge implementation take?

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Camera Source

"Shero did a great job migrating our site from Magento to Shopify. Switching to Shopify went very smooth and I believe it is because of the Shero team. They actually care. I have appreciated the help in answering my questions and guiding us through everything."

Tricia Christianson

Sales and Marketing - Camera Source / Camera Source

Invisible Bead Extensions®

"Working with Shero Commerce on our migration from WordPress to Shopify was honestly such a pleasant experience. We’d been on WordPress for five years with tons of content and very specific styling, and moving all of it into one cohesive Shopify site was no small feat, this was a genuinely complex, highly technical migration. But they pulled it off on deadline with zero errors and zero issues. Their team showed up with everything we needed: a project manager, multiple developers, marketing leads, email specialists, and CRO experts, all coordinated through dedicated meetings and a real task management system. They also designed several high impact conversion pages so our digital presence didn’t just function better, it looked beautiful too. Since migrating, we’ve seen an increase in revenue thanks to having one simplified, cohesive platform. I’m so grateful for how seamlessly they executed this, and I’d recommend Shero Commerce to anyone facing a migration like ours."

Jasmine Hadjis

CEO, IBE / Invisible Bead Extensions®

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

Swag Golf

"We partnered with Shero for the SWAG site development. The dev was highly nuanced, specialized and complex. The Shero team went above and beyond. They were collaborative, organized and professional, consistently setting expectations clearly and usually exceeding them."

Matt Kaminsky

Co-founder & Managing Director / Swag Golf

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email

[email protected]

Locations

New York • London • Helsinki • Tirana

Shopify Recharge Integration Services

What a Recharge implementation on Shopify actually involves