About

Usually 6 to 12 weeks, discovery to launch. Simple builds go faster. If you have a big catalog with ERP and PIM work, it can run up to 6 months. We give you a real timeline after the discovery audit, so you know what you are signing up for. The work runs in six stages: discovery, architecture, build, UAT, launch, then support.

This is the thing brands worry about most, and we treat it that way. Your old store stays live until the new one is fully tested, so you never go dark, and we can roll back if anything looks off. We map every URL, set up redirects, and move your products, customers, orders, and metafields with checks at every step. After launch we watch your rankings and crawl health for 90 days. We have done 40+ of these off Magento, WooCommerce, BigCommerce, Salesforce Commerce Cloud, and custom builds.

We quote a fixed price by scope, not by the hour. What drives it is your catalog size, the integrations you need, and how much custom work is involved. A simple DTC move and a heavy B2B replatform are very different jobs, so they are priced differently. You get the fixed price and timeline after the discovery audit, broken down by phase, before you sign anything.

We rebuild your integrations properly instead of bolting the old ones back on. We have connected Shopify Plus to NetSuite, Brightpearl, Klaviyo, Akeneo, Salesforce, and Patchworks across 40+ projects, plus OMS, WMS, PIM, and CRM systems through middleware where that works better. ERP is the hard one, so we scope it in week one. If you run something we have not seen, we will tell you up front.

Yes, and it is a big part of what we do. We build company accounts, custom price lists, payment terms, draft orders, dealer networks, and approval flows on Shopify Plus. We handle ACH through Shopify Payments and EDI purchase orders through SPS Commerce and Crstl. We also do hybrid, where the same store sells to businesses and regular shoppers. Benchmade runs dealer networks with us, JustRite runs location pricing and role-based permissions, and Painful Pleasures runs bulk order forms with B2B pricing.

We start with your data, not a redesign. Heat maps, funnel analysis, and session recordings show us where people drop off. Then we run A/B and multivariate tests across the whole funnel, from your homepage to checkout, focused on your best customers. We report on revenue per session, cart completion, and test win rate, so you see the money, not just clicks. You get findings in the first 30 days and real movement by 90.

We stick around. The same team that built your store supports it, so you are not starting over with someone new. Most clients move to a monthly retainer with set hours and named people on their account. If you run heavy volume, we monitor 24/7. We stay close through the first weeks with daily check-ins and keep watching performance for 90 days. 98% of our migration clients stay with us after launch.

One team from start to finish. Our developers, designers, SEO, and marketing people all sit in house, so nobody gets handed off and nobody points fingers when there is a problem. We plan around how your business actually runs, not just how the homepage looks. We are a WBENC-certified women-owned business with 16 years, 500+ projects, 50+ people, and 98% client retention behind us. And we will tell you the truth in a meeting even when it costs us the upsell.

Here are real numbers from real projects. Benchmade grew revenue 100% over their previous holiday, with 68% more transactions and a 20% higher average order value. Painful Pleasures moved 40,000+ products off Magento and cut their maintenance costs 40%, after the project stalled with another agency. STX cut operating costs 30% and doubled their page speed while keeping all of their ERP data intact. Archer Roose lifted email ROAS 18%, and Invisible Bead Extensions grew organic revenue 108%.