Food manufacturing
16+
Years in business
500+
Projects Delivered
65+
Team Members
98%
Client Retention
How Shopify hands orders to a 3PL
Inbound stock announced before it arrives
Kits broken into parts for the 3PL
Orders out, stock and tracking back
How Shero compares with your 3PL's own Shopify app, an order hub like Pipe17 and an in-house developer.
| Compared on |
Shero Commerce | Your 3PL's own Shopify app | Pipe17 | In-house developer |
|---|---|---|---|---|
| Switching 3PLs without a gap in orders | We plan the cutover so orders keep flowing while you change 3PLs. | The new 3PL onboards itself; leaving the old one is on you. | Swapping 3PLs is easier once orders route through Pipe17. | Possible; timing two warehouses alone is hard. |
| Returns coming back from the 3PL | Returned items restock in Shopify and refunds post once the 3PL checks them. | Return support differs from one 3PL to the next. | Supports returns in both directions. | Needs custom work for each 3PL. |
| Shopify shipping rates to 3PL services | We map each Shopify shipping rate to the right 3PL carrier service. | Mapping screen in the app; easy to get wrong. | Routes orders by rules you set in Pipe17. | Hard-coded rules need edits after every rate change. |
| Holding orders for fraud or address checks | We hold risky orders before they reach the 3PL. | Many 3PL apps pull orders fast; holds need setup. | Tags orders as they move, so holds are easy to see. | Custom hold logic to develop and maintain. |
| How you pay | Paid discovery, then an accurate estimate. | Usually included in your 3PL's fees. | Pipe17 plan priced by number of connections. | Developer salary for each 3PL link. |
Shero Commerce
Compared with
Numbers from client stores we have worked with.
Food manufacturing
Musical instruments
Tattoo supplies
When Shopify and your back office disagree, you oversell, send orders out late or chase invoices. We build the sync so both sides match.
Stock levels synced from your ERP or warehouse so Shopify never sells what you do not have.
Orders flow to your ERP with taxes, discounts and shipping in the right fields.
Products, price lists and B2B pricing pushed from your system of record.
Failed syncs flagged and retried before they turn into customer emails.
Process
We connect Shopify to your 3PL so orders go out and tracking comes back without anyone forwarding them.
We match every Shopify SKU and bundle to the 3PL's item codes, including kits and inserts, in recorded discovery workshops.
Orders are routed by location, service level and order type, including B2B orders with special packing rules.
Orders go out and stock and tracking come back through the 3PL's app or API, kept off until launch day.
Test orders cover bundles, split shipments and address changes so nothing gets stuck at the 3PL, and you sign off in UAT.
The old order feed stops before the new one starts, so no order is sent twice to the warehouse.
We design experiences that make a difference. See what our clients have to say about working with us.
Painful Pleasures
STX
Alto Music
Memphis Drum Shop
Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.