Shopify 3PL Integration Services

Manual order forwarding to a 3PL produces errors, delays, and tracking data that never reaches the customer on time. Shero sets up 3PL integrations that route orders automatically, keep inventory accurate in Shopify, and return tracking data without a manual handoff.

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Shopify Platinum Partner

16+

Years in business

500+

Projects Delivered

65+

Team Members

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Client Retention

Fulfillment requests

How Shopify hands orders to a 3PL

Most 3PL apps connect to Shopify as a fulfillment service, so Shopify sends each order to the 3PL as a fulfillment request. The 3PL accepts it, sends the parcel out and returns tracking to Shopify.

ASNs

Inbound stock announced before it arrives

Your 3PL needs an advance shipping notice before a container or pallet arrives, or receiving slows down. We create ASNs from your purchase orders, so new stock is checked in faster. For deciding which warehouse gets each order, see the OMS routing layer.

Bundles

Kits broken into parts for the 3PL

If you sell bundles, your 3PL needs to know which single items to pick. We break each bundle into its components before the order is sent, so the right items go in the box and stock drops for each one.

Two-way

Orders out, stock and tracking back

A complete 3PL integration sends Shopify orders to the fulfillment provider automatically and returns inventory levels and tracking to Shopify. For brands also managing owned warehouse fulfillment, the WMS integration covers the same data flows for internal warehouses.

"Working with Shero was professional, efficient, and inspiring."

Shaun Carman, eCommerce Manager, Memphis Drum Shop

What a Shopify 3PL integration covers

A 3PL integration automates the order-to-fulfillment handoff: Shopify orders route to the 3PL automatically, the 3PL picks and ships, and tracking data returns to Shopify without manual intervention. Shero maps your 3PL's API, inventory model, and order routing requirements before setting up the integration, treating your 3PL's configuration as the starting point.

  • Order routing: Shopify to 3PL automatically
  • Real-time inventory sync from 3PL to Shopify
  • Tracking and fulfillment status return
  • Multi-3PL routing support
  • B2B and DTC order stream routing
  • Custom 3PL API integration

Shopify 3PL integration: your options compared

How Shero compares with your 3PL's own Shopify app, an order hub like Pipe17 and an in-house developer.

Compared on Shero CommerceYour 3PL's own Shopify appPipe17In-house developer
Switching 3PLs without a gap in orders We plan the cutover so orders keep flowing while you change 3PLs.The new 3PL onboards itself; leaving the old one is on you.Swapping 3PLs is easier once orders route through Pipe17.Possible; timing two warehouses alone is hard.
Returns coming back from the 3PL Returned items restock in Shopify and refunds post once the 3PL checks them.Return support differs from one 3PL to the next.Supports returns in both directions.Needs custom work for each 3PL.
Shopify shipping rates to 3PL services We map each Shopify shipping rate to the right 3PL carrier service.Mapping screen in the app; easy to get wrong.Routes orders by rules you set in Pipe17.Hard-coded rules need edits after every rate change.
Holding orders for fraud or address checks We hold risky orders before they reach the 3PL.Many 3PL apps pull orders fast; holds need setup.Tags orders as they move, so holds are easy to see.Custom hold logic to develop and maintain.
How you pay Paid discovery, then an accurate estimate.Usually included in your 3PL's fees.Pipe17 plan priced by number of connections.Developer salary for each 3PL link.
Shero Commerce
Switching 3PLs without a gap in orders We plan the cutover so orders keep flowing while you change 3PLs.
Returns coming back from the 3PL Returned items restock in Shopify and refunds post once the 3PL checks them.
Shopify shipping rates to 3PL services We map each Shopify shipping rate to the right 3PL carrier service.
Holding orders for fraud or address checks We hold risky orders before they reach the 3PL.
How you pay Paid discovery, then an accurate estimate.

Compared with

Your 3PL's own Shopify app

Switching 3PLs without a gap in orders The new 3PL onboards itself; leaving the old one is on you.
Returns coming back from the 3PL Return support differs from one 3PL to the next.
Shopify shipping rates to 3PL services Mapping screen in the app; easy to get wrong.
Holding orders for fraud or address checks Many 3PL apps pull orders fast; holds need setup.
How you pay Usually included in your 3PL's fees.

Pipe17

Switching 3PLs without a gap in orders Swapping 3PLs is easier once orders route through Pipe17.
Returns coming back from the 3PL Supports returns in both directions.
Shopify shipping rates to 3PL services Routes orders by rules you set in Pipe17.
Holding orders for fraud or address checks Tags orders as they move, so holds are easy to see.
How you pay Pipe17 plan priced by number of connections.

In-house developer

Switching 3PLs without a gap in orders Possible; timing two warehouses alone is hard.
Returns coming back from the 3PL Needs custom work for each 3PL.
Shopify shipping rates to 3PL services Hard-coded rules need edits after every rate change.
Holding orders for fraud or address checks Custom hold logic to develop and maintain.
How you pay Developer salary for each 3PL link.

Why choose Shero for 3PL integration

3PL integrations that break in production almost always fail at the same point: the order format the 3PL expects does not match what Shopify sends, and the inventory the 3PL reports does not match what Shopify shows. Both problems come from not mapping the 3PL's specific data model before setting up the integration.

01

3PL data model mapped before any API work begins

Every 3PL has a specific order format, inventory reporting structure, and SKU mapping convention. Shero maps these against your Shopify product catalog before setup, preventing the order format mismatches and inventory discrepancies that cause 3PL integrations to fail after go-live.

02

SKU mapping between Shopify and 3PL resolved in discovery

3PLs often use different SKU formats, bundle conventions, or item codes than Shopify. Without correct SKU mapping, orders arrive at the 3PL with unrecognised items. Shero resolves the SKU mapping in discovery so every Shopify product maps to the correct 3PL item from the first order.

03

Inventory reporting from 3PL translated correctly to Shopify

3PLs report inventory in formats that do not always match Shopify's available-to-sell model. Shero develops the translation logic so 3PL inventory feeds Shopify with accurate available quantities, accounting for holds, in-transit stock, and returns in process.

04

Multi-3PL routing handled where required

Brands using more than one 3PL need routing logic that directs each order to the correct provider based on geography, product type, or channel. Shero sets up the routing rules in discovery so each order reaches the correct 3PL automatically without manual dispatching.

05

B2B and DTC orders routed correctly to the 3PL

B2B wholesale orders and DTC consumer orders often have different SLAs, packing requirements, and routing rules even when fulfilled by the same 3PL. Shero sets up the order type separation so each stream reaches the 3PL with the correct attributes and routing instructions.

06

Ongoing support as 3PL APIs and Shopify evolve

3PL providers update their APIs on irregular schedules. Shero provides ongoing maintenance so API updates are validated before they affect your production order routing. For brands evaluating managed fulfillment options, the ShipBob integration and the Shippo integration are two connector options we cover.

Shipping and fulfillment integration results

Numbers from client stores we have worked with.

View all case studies

Food manufacturing

Delivery datescustomers pick a delivery date and see live shipping rates at checkout
Deacomwebsite and Goldbelly orders sent to the ERP automatically
Vienna BeefBigCommerce
Read the case study

Musical instruments

iPaaS.comstore connected to NCR Counterpoint, set up and tested by our team
Custom browsinggrid and list view, image and video toggle and frequently bought together
Memphis Drum ShopShopify
Read the case study

Tattoo supplies

3 tiersretail, pro and wholesale pricing on one Shopify store
Bulk ordersbulk order form on product pages, with store credit and wish lists carried over from Magento
Painful PleasuresShopify
Read the case study

Our Work

View All
Towing Equipment

GEN-Y Hitch

GEN-Y Hitch, an American maker of heavy-duty towing hitches and accessories, had outgrown WooCommerce. Shero moved them to Shopify with one store for B2B and D2C buyers, a NetSuite ERP integration, and navigation organized by use case.

GEN-Y Hitch
Tattoo and Piercing Supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on. They reduced ongoing maintenance costs and eliminated urgent site issues that had previously caused headaches by 40%.

Painful Pleasures
Hot Dogs and Sausages

Vienna Beef

Discover how Shero Commerce migrated Vienna Beef from WooCommerce to BigCommerce Enterprise, consolidating 3 Third-party sales channels into their ERP, reducing manual effort and errors, and delivering a custom datepicker for delivery scheduling. Vendor purchasing workflows that were previously manual are now 100% fully automated.

Vienna Beef
Drums and Percussion

Memphis Drum Shop

Memphis Drum Shop sells drums, cymbals, and percussion instruments. To cut costs and modernize their platform, they moved from Magento to Shopify with Shero, with a CounterPoint ERP integration through iPaaS and 3 custom browsing features. Average session duration rose 22% after launch.

Memphis Drum Shop

One version of your inventory and orders

When Shopify and your back office disagree, you oversell, send orders out late or chase invoices. We build the sync so both sides match.

  • Inventory

    Stock levels synced from your ERP or warehouse so Shopify never sells what you do not have.

  • Orders

    Orders flow to your ERP with taxes, discounts and shipping in the right fields.

  • Products and pricing

    Products, price lists and B2B pricing pushed from your system of record.

  • Monitoring

    Failed syncs flagged and retried before they turn into customer emails.

Most 3PL integrations take 4 to 8 weeks. Which 3PL do you work with?

Scope my 3PL integration

Process

How a Shopify 3PL integration works

We connect Shopify to your 3PL so orders go out and tracking comes back without anyone forwarding them.

  1. 01

    Discovery: SKU map

    We match every Shopify SKU and bundle to the 3PL's item codes, including kits and inserts, in recorded discovery workshops.

  2. 02

    Routing

    Orders are routed by location, service level and order type, including B2B orders with special packing rules.

  3. 03

    Develop

    Orders go out and stock and tracking come back through the 3PL's app or API, kept off until launch day.

  4. 04

    Testing and UAT

    Test orders cover bundles, split shipments and address changes so nothing gets stuck at the 3PL, and you sign off in UAT.

  5. 05

    Cutover

    The old order feed stops before the new one starts, so no order is sent twice to the warehouse.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna

Senior Commerce & CX Manager / STX

Alto Music

"As a long-time client, we at Alto Music have always appreciated their technical expertise, but their recent migration of our site from Magento 2 to Shopify was exceptional. Shero preserved the essence of our beloved loyalty and rewards program, seamlessly integrating it into Shopify’s more efficient framework. The transition not only retained our unique features but also significantly simplified site management and reduced costs. We’re thrilled with the results and highly recommend Shero for any e-commerce needs."

Bobby Montemurro

VP Sales & Marketing / Alto Music

Memphis Drum Shop

"Working with the Shero team was professional, efficient, and inspiring. The Shero development team was extremely competent and provided solid solutions for our needs, as well as addressing any bugs or issues that arose during the process. Working with Shero exclusively through video technology was a new concept for our team that forced us to embrace modern methods of communication that will likely benefit our future relationships and business endeavors."

Shaun Carman

eCommerce Manager / Memphis Drum Shop

And you?

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