Shopify Development Agency Charlotte

Charlotte's Shopify agency market has expanded alongside the city's growth, which means more options and more variance in what those options can actually deliver. The brands that have been through a build that launched well and performed poorly understand the difference. ERP connections that break under volume. Wholesale pricing visible to retail customers. Migrations that cost search rankings. The Shopify developers who prevent those outcomes are fewer than the market suggests, and verifiable credentials are the most reliable way to tell them apart.

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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

$14.6B

Shopify merchant sales on BFCM 2025

Shopify merchants processed $14.6 billion on Black Friday Cyber Monday 2025, peaking at $5.1 million per minute. That peak is a stress test only stores built with the right performance and checkout architecture handle it without failure. Building for that ceiling from the start is what the architecture decisions in the first week of a project determine.

91%

B2B buyers who would switch for a better digital experience

91% of US B2B buyers say they would switch suppliers for a better digital purchasing experience. For brands with dealer networks, wholesale relationships, or distributor accounts, that number means the Shopify build is now a retention tool as much as a sales channel.

98%

Client Retention

98% of Shero's clients stay on a support retainer after their project closes. That number is the most honest available signal of what the relationship looks like after the project ends whether the team stays engaged or disappears.

Shopify

Premier Partner

Shero holds Shopify Premier Partner status, one of fewer than 150 agencies globally at this tier. Charlotte does not have a Premier Partner in its local agency market. That credential is the clearest verifiable signal of Shopify Plus depth and complex implementation track record when evaluating agencies.

Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their support and solutions have been game changers for our business.

James McKenna, Senior Commerce and CX Manager, STX

What separates agencies that build stores from ones that build stores that work

The Shopify agency market is large, but building a store that performs under real operational pressure requires more than a successful launch. Stable ERP integrations, correctly configured B2B pricing, scalable architecture, and migration planning all depend on proper scoping before development begins. Shero’s Shopify developers have been handling these projects for 16+ years, with a discovery process focused on long-term operational requirements, not just launch day.

  • Shopify Plus development for mid-market and enterprise brands
  • B2B wholesale and dealer portal configuration
  • ERP and OMS integrations across NetSuite, SAP, Microsoft Dynamics, and others
  • DTC store builds for consumer brands across all verticals
  • Magento, WooCommerce, and BigCommerce migrations to Shopify
  • Shopify support retainers for ongoing development and campaign support

Why brands work with Shero

Shero is a Shopify Premier Partner with 16+ years in eCommerce. DTC, B2B, Shopify Plus, integrations, and migrations from one team no farming out, no learning curve on your project.

01

Premier Partner credentials that can be verified before the project starts

Shero holds Shopify Premier Partner status one of fewer than 150 agencies globally reflecting a verified track record of complex Shopify Plus implementations. Charlotte does not have a Premier Partner locally. For brands that have been given impressive-sounding claims before and want something they can check, that credential is the place to start.

02

Shopify Plus builds that go beyond what theme-focused agencies deliver

Shero works on Checkout Extensibility, Shopify Functions, custom app development, headless configurations, and multi-store architecture. Our Shopify developers have been building on Plus at a technical level for years before most agencies had the capability. Brands on Plus do not pay for a learning curve.

03

B2B wholesale and DTC running correctly from one Shopify store

Shopify Plus handles B2B company accounts, custom pricing catalogs, order minimums, and net terms alongside a consumer storefront. Getting this right requires catalog isolation and checkout configuration that most agencies handle poorly. Shero's Shopify B2B development practice has built this architecture for manufacturers, distributors, and mixed-channel brands across multiple industries.

04

ERP and back-office integrations built correctly from the start

Brands at scale connect Shopify to ERP systems, order management platforms, 3PLs, and marketing stacks. Shero maps the integration architecture in the first week of every project. Our Shopify integrations practice has built these connections across NetSuite, SAP, Microsoft Dynamics, and Klaviyo and they are designed to hold under production volume, not just pass initial testing.

05

Platform migrations without the data loss or SEO drop

Shero has moved brands from Magento, WooCommerce, BigCommerce, and custom platforms to Shopify without downtime, data loss, or search ranking drops. Our Shopify migration services cover product data, customer records, order history, and redirect mapping all verified before go-live, not discovered as problems afterwards.

06

A development team that stays engaged after launch

98% of Shero's clients stay on retainer after their project closes. For brands managing campaigns, product launches, and ongoing development, having Shopify developers who carry context between cycles and respond fast is what the retainer model is built to provide. Our Shopify support services run on the client's timeline, not ours.

Our Work

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Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
National cinema chain and loyalty rewards

Regal Cinemas

One of the largest cinema chains in the US, Regal Cinemas partnered with Shero to migrate from Magento to Shopify, building custom credit-based checkout flows, loyalty reward redemption, Vista Cloud integration, and automated corporate gifting workflows across two distinct eCommerce platforms.

Regal Cinemas
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Musical instruments and audio equipment

Alto Music

A long-standing musical instrument retailer with a loyal customer base, Alto Music partnered with Shero to migrate from Magento 2 to Shopify, preserving their beloved Altobucks loyalty program and delivering a more manageable, cost-effective platform without sacrificing any of the features their customers loved.

Alto Music

Tell Us About Your Shopify Project

The discovery session is free. It maps what the build requires and identifies what your current setup cannot handle.

Get a Free Consultation

How a Shopify development project runs

01

Discovery and Requirements

Current store architecture, growth requirements, integration scope, and any platform limitations are documented before any design or development starts.

02

Architecture and Scoping

Store architecture, checkout configuration, B2B structure if applicable, app stack, and integration design are scoped and confirmed before development begins.

03

Development and Configuration

Store build, feature development, integration work, and data migration run in parallel. For migrations, SEO redirect mapping is a concurrent workstream.

04

QA and Launch

The store is tested across all buyer flows, integrations, and checkout paths before go-live. Performance is verified against requirements.

05

Ongoing Support

Monitored launch with the build team engaged through stabilization. Post-launch support moves to a retainer on the client's timeline.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Cloré Beauty Supply

"Working with Shero Commerce on our Shopify project was an absolute pleasure. Their team demonstrated exceptional expertise and professionalism throughout the entire process. They seamlessly transformed our vision into a stunning and user-friendly online store. Since the launch, our website has been stable, and we couldn’t be happier with the results. We highly recommend Shero Commerce for any Shopify project!"

Clemens Kim

COO / Cloré Beauty Supply

Swag Golf / Strike 2

"We partnered with Shero for the development work on the SWAG site. The dev was highly nuanced, specialized and complex—and the brand demanded a UX that was smooth, straightforward and memorable. The Shero team went above and beyond from the jump. As a partner to us, they were collaborative, organized and professional. As a partner to our client, they consistently set expectations clearly—and usually exceeded them. We were immediately faced with the challenge of getting this site up on a faster timeline than any similar project we’ve done before. Because of Shero’s tight process and expert dev talent, hitting this deadline was a walk in the park. And most importantly they are a group of terrific people and were a delight to work with. I can’t wait for our agencies to partner again."

Matt Kaminsky

Co-founder & Managing Director / Swag Golf / Strike 2

Alto Music

"As a long-time client, we at Alto Music have always appreciated their technical expertise, but their recent migration of our site from Magento 2 to Shopify was exceptional. Shero preserved the essence of our beloved loyalty and rewards program, seamlessly integrating it into Shopify’s more efficient framework. The transition not only retained our unique features but also significantly simplified site management and reduced costs. We’re thrilled with the results and highly recommend Shero for any e-commerce needs."

Bobby Montemurro

VP Sales & Marketing / Alto Music

Camera Source

"The Shero team delivered exactly what they committed to for our Magento to Shopify migration project. They met the 3 month timeline, communicated clearly at every step, and the site has been stable since day one."

Chris Triplett

Owner / CEO - Camera Source / Camera Source

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email
[email protected]
Locations
New York • London • Helsinki • Tirana