Shopify Dynamics 365 Business Central Integration

Your Business Central setup includes B2B pricing tiers, financial dimensions, or multi-company structures that Microsoft's native Shopify connector does not handle. You find that out after go-live when orders sync but pricing is wrong.

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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built Business Central connections across BC versions and Shopify API releases, including the native connector since its launch.

40+

ERP integrations delivered

Business Central is the most common Microsoft ERP in Shero's current integration practice for mid-market B2B and wholesale brands.

98%

client retention post-launch

Microsoft updates Business Central monthly. Shero manages these cycles so they do not affect production integrations.

30%

eCommerce revenue growth at STX

STX grew eCommerce revenue 30% after Shero's migration and Dynamics-connected Shopify Plus build

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna, Senior Commerce & CX Manager, STX, LLC

What a Shopify Business Central integration covers

Dynamics 365 Business Central has a native Shopify connector that handles standard order and inventory sync for straightforward setups. When your BC configuration includes B2B pricing groups, financial dimensions, multi-location inventory, or custom posting setups, the native connector needs configuration and extension work. Shero configures the native connector for standard requirements and builds the additional logic for B2B pricing, dimensions, and custom workflows in BC that fall outside its scope.

• Microsoft native Shopify connector setup
• B2B customer price group sync
• Financial dimension assignment on orders
• Multi-location inventory mapping
• Custom posting and workflow logic
• Monthly BC update management

Why Business Central merchants choose Shero for their Shopify integration

The native BC Shopify connector handles basic scenarios well. It does not handle B2B price groups, financial dimensions on Shopify orders, or custom BC workflows. These gaps affect most mid-market B2B clients and require extension work beyond the standard setup.

01

Native connector configured for your BC setup

Microsoft's native connector has setup options that vary by BC version and configuration. Shero configures it correctly for your environment including item mapping, customer sync, inventory location assignment, and order status flow, covering the settings that are most commonly misconfigured.

02

B2B customer price groups synced to Shopify catalogs

Business Central B2B pricing uses customer price groups that the native connector does not sync to Shopify B2B catalogs. Shero builds this extension so price groups in BC map automatically to Shopify Plus catalog price lists for each account type.

03

Financial dimensions assigned on Shopify orders

BC uses dimensions to classify transactions for financial reporting. Shopify orders arriving in BC need the correct dimensions assigned before posting or they create reporting gaps. Shero builds dimension assignment logic into the order sync so your finance team's reporting is not affected.

04

Multi-location inventory mapped correctly

Business Central manages inventory at the location level. Shero maps BC locations to Shopify inventory locations in discovery, ensuring Shopify shows stock from the correct BC locations and does not surface inventory from locations unavailable for a given channel.

05

Monthly BC update cycle managed proactively

Microsoft updates Business Central monthly with minor releases and twice a year with major versions. These updates affect connector behavior and OData field availability. Shero monitors each release and validates integration behavior before updates reach your production environment. For related ERP options, see our Shopify Dynamics 365 integration page.

06

Custom BC workflows connected to Shopify order flows

Many BC implementations have custom approval workflows, posting rules, or order processing logic that affect when and how orders move through the system. Shero maps these workflows in discovery and builds the Shopify order sync to respect them, preventing orders from bypassing BC's business logic. For the broader ERP landscape, see our Shopify ERP integration guide.

Our Work

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Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Musical instruments and audio equipment

Alto Music

A long-standing musical instrument retailer with a loyal customer base, Alto Music partnered with Shero to migrate from Magento 2 to Shopify, preserving their beloved Altobucks loyalty program and delivering a more manageable, cost-effective platform without sacrificing any of the features their customers loved.

Alto Music
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
CCL - Center for Creative Leadership

CCL - Center for Creative Leadership

Discover how Shero Commerce migrated the Center for Creative Leadership from iApps to Magento 2, integrating Microsoft Dynamics365 and VitalSource to streamline operations, enable international selling, and deliver a significantly improved eCommerce experience for a global nonprofit.

CCL - Center for Creative Leadership

Most Shopify Business Central integrations scope to 5-10 weeks. Shorter when the native connector covers the requirement, longer when B2B pricing and dimension logic is included.

Scope my Business Central integration

How Shero builds Shopify Business Central integrations

01

Discovery: BC Config and Native Connector Assessment

We document your BC version, pricing setup, dimension structure, inventory locations, and custom workflows, then assess what the native connector covers and what requires extension.

02

Architecture: Native Config and Extension Design

We configure the native connector for your BC setup and design the extension logic for B2B pricing, dimensions, and custom workflows that fall outside its standard scope.

03

Build: Configuration and Extension Development

We configure the native connector against your production BC environment and build the extensions. Error logging, dimension assignment, and price group sync are included in the build.

04

UAT: BC-Specific Validation

We test price group resolution per account type, dimension assignment on all order types, multi-location inventory accuracy, and custom workflow behavior through the full cycle.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring for the first sync cycles, a runbook for your BC administrator, and a defined monthly update review cadence.

06

Ongoing: Monthly Update Management

Microsoft updates BC monthly. Shero validates each release against your integration before it reaches production, fixing any connector behavior changes before they cause issues.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Alto Music

"As a long-time client, we at Alto Music have always appreciated their technical expertise, but their recent migration of our site from Magento 2 to Shopify was exceptional. Shero preserved the essence of our beloved loyalty and rewards program, seamlessly integrating it into Shopify’s more efficient framework. The transition not only retained our unique features but also significantly simplified site management and reduced costs. We’re thrilled with the results and highly recommend Shero for any e-commerce needs."

Bobby Montemurro

VP Sales & Marketing / Alto Music

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

And you?

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