Shopify Listrak Integration Services

You migrated from Oracle Bronto or a comparable managed service and the self-serve platforms you tried since have not matched the account management and retail analytics you relied on. Listrak is the closest replacement in the Shopify ecosystem for that buyer profile.

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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

Shopify Plus

certified partner

Listrak is a certified Shopify Plus Partner with a direct real-time API integration that syncs customer, order, and product data across email, SMS, identity, and push marketing channels.

70+

pre-built retail analytics visualisations

Listrak's Customer Insights platform includes 70+ pre-built visualisations for retail performance tracking, covering customer journey stages, channel attribution, and lifetime value analysis.

16+

years in eCommerce

Shero has managed enterprise marketing platform implementations for Shopify Plus brands since 2009. Listrak is recommended for established omnichannel retailers, not for earlier-stage DTC brands.

98%

client retention

Most Shero Listrak clients continue on a retainer for ongoing account coordination and campaign management. The email marketing integration hub covers all platforms in Shero's practice.

Working with Shero has been an outstanding experience. Their team is highly skilled and easy to work with.

Douglas J. Stang, VP, E-commerce, Justrite Safety Group

What the Shopify Listrak integration covers

Listrak is a retail-focused cross-channel marketing platform covering email, SMS, identity resolution, and push notifications with a managed-service model. It is a certified Shopify Plus Partner with direct real-time API integration. Shero configures Listrak for established Shopify Plus retail brands that want expert account management alongside the platform, or for brands migrating from Bronto after its 2022 sunset. Listrak is not a self-serve tool.

  • Shopify Plus real-time API integration
  • Email, SMS, and push flow setup
  • Identity resolution configuration
  • Customer journey orchestration
  • Bronto migration management
  • Managed account setup coordination

Why established Shopify Plus brands choose Shero for Listrak

Listrak's managed-service model means the onboarding and account management experience matters as much as the platform features. Shero coordinates the Listrak setup alongside the Shopify Plus configuration so both happen correctly and in sequence.

01

Listrak's managed-service model is different from self-serve platforms

Listrak assigns a dedicated account management team to every client. This is a different operating model from Klaviyo or Omnisend where the brand manages the platform independently. Shero coordinates Listrak's onboarding process alongside the Shopify Plus integration so the technical setup and account management handover happen in parallel.

02

Identity resolution extends marketing reach beyond opted-in subscribers

Listrak's identity resolution tools identify anonymous website visitors and match them to known customer records, extending the reach of triggered campaigns beyond the opted-in subscriber list. Shero configures the identity resolution setup as part of the Shopify Plus integration alongside the standard email and SMS flows.

03

Real-time Shopify API sync feeds all channel data from one source

Listrak's direct Shopify API integration syncs customer, order, and product data in real time, feeding email, SMS, and push campaigns from the same data layer. Shero configures the API connection and verifies data sync accuracy before any flows are activated.

04

Bronto migration requires rebuilding flows, not importing them

Bronto was sunset in 2022. Brands still managing Bronto-era automation architecture need to rebuild it in Listrak rather than importing legacy flows. Shero documents the existing automation structure and rebuilds it in Listrak with updated logic. For brands evaluating Klaviyo as a Bronto alternative, the Klaviyo integration page covers that path.

05

Retail-specific analytics go beyond standard email reporting

Listrak's Customer Insights include 70+ pre-built retail visualisations covering customer journey stages, channel attribution, and lifetime value. Shero configures the reporting dashboards alongside the platform setup so retail performance data is visible from day one.

06

Listrak suits established retailers, not growing DTC brands

Listrak is the right fit for established omnichannel retailers with a dedicated marketing team and a need for managed account support. For DTC brands at earlier stages, Omnisend or Klaviyo is the more appropriate choice. Shero gives honest advice on platform fit before any Listrak engagement is scoped.

Our Work

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Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures

Most Listrak projects scope in 30 minutes of discovery. A call with Shero's email team produces a platform recommendation, a flow library plan, and a timeline before any commitment.

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How Shero manages a Shopify Listrak implementation

01

Platform fit assessment

Confirm Listrak is the right fit for your operation before engaging their sales and onboarding process.

02

Shopify Plus API connection

Configure the direct Listrak to Shopify Plus API connection and verify real-time data sync.

03

Onboarding coordination

Coordinate with Listrak's account management team so technical setup and account handover happen in parallel.

04

Flow library build

Build or rebuild the email, SMS, and push flow library including any legacy Bronto automation.

05

Identity resolution setup

Configure identity resolution tools to extend campaign reach beyond opted-in subscribers.

06

Reporting configuration

Set up Customer Insights dashboards for retail performance tracking from day one.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

CAS Corporation

"Working with Shero has been an absolute pleasure. Putting together and maintaining a website can be a daunting task. Shero has been able to simplify the process for us so that we can focus on the important tasks. Shero’s team is knowledgeable, friendly, and easy to work with… and that helps us as a combined team put together a website that does what we need!"

Tom McNally

GM / CAS Corporation

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Kendra Borkholder - Operations Support / GEN-Y Hitch

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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Locations
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