Shopify Oracle NetSuite Integration Services

Most NetSuite to Shopify connectors are built for simple DTC order sync. Your subsidiary structure, item configuration, and pricing setup are not simple. Shero extends Celigo's certified connector with custom SuiteScript built to your actual NetSuite environment.

Logo Benchmade
Logo STX
Justrite Logo
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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built NetSuite connections through every major Shopify API release, including the REST to GraphQL transition.

40+

ERP integrations delivered

NetSuite is the most frequently requested ERP in Shero's practice. The Shopify NetSuite integration page covers the full scope of what Shero builds.

98%

client retention rate

NetSuite releases twice yearly. Shero manages these update cycles as part of ongoing support so production integrations stay accurate.

2

sync directions, fully built

A complete NetSuite integration sends Shopify orders to NetSuite for processing and returns inventory, pricing, and fulfillment status to Shopify automatically.

"I wanted to thank you all for a very successful launch. Our accounting and sales teams are thrilled to have this functionality working, and our customers are taking full advantage of these enhancements. We appreciate the partnership and look forward to more."

Bren Rafaelly, Head of Digital Transformation, Benchmade Knife Company

What a Shopify Oracle NetSuite integration covers

Oracle NetSuite is a cloud ERP with a well-documented REST API and a mature Shopify connector ecosystem through Celigo. Shero builds NetSuite integrations using Celigo for standard flows and custom SuiteScript where the connector does not cover the requirement. Every engagement starts with a data mapping session covering your subsidiary structure, custom fields, pricing conditions, and order workflow before any connector configuration begins.

• Celigo certified NetSuite connector
• Order sync: Shopify to NetSuite for fulfillment
• Inventory sync: real-time to Shopify
• Pricing conditions to Shopify B2B catalogs
• Subsidiary and multi-entity routing
• Custom SuiteScript for non-standard flows

Why NetSuite merchants choose Shero for their Shopify integration

NetSuite integrations fail when the Celigo connector is configured against a clean sandbox rather than the client's production data model. Custom fields, subsidiary structures, and pricing conditions vary significantly between NetSuite instances.

01

Celigo configured against your production NetSuite

Shero configures Celigo against your production NetSuite environment, not a demo account. Item types, pricing conditions, subsidiary assignments, and custom fields are all mapped before configuration begins, preventing the edge cases that cause integrations to fail after go-live.

02

NetSuite pricing conditions synced to Shopify B2B

NetSuite pricing conditions define customer-specific, volume-based, and item-specific prices. Shero builds the translation logic that maps NetSuite price levels to Shopify Plus B2B catalog price lists, so dealer and wholesale pricing in Shopify reflects NetSuite as the source of truth automatically.

03

Multi-subsidiary routing handled correctly

NetSuite multi-subsidiary setups require routing logic that directs each Shopify order to the correct NetSuite subsidiary and returns inventory from the correct subsidiary back to Shopify. Shero documents the subsidiary routing rules in discovery so orders never land in the wrong entity.

04

Custom SuiteScript for requirements outside Celigo

When your NetSuite configuration includes custom record types, non-standard fulfillment workflows, or order approval logic that falls outside Celigo's flow builder, Shero writes custom SuiteScript to handle it alongside the Celigo configuration.

05

NetSuite sits at the core of Shero's ERP practice

NetSuite is the most common ERP across Shero's Shopify ERP integration client base. The patterns, connector configurations, and SuiteScript approaches Shero has developed are applied to every new NetSuite engagement.

06

Ongoing support across NetSuite bi-annual releases

NetSuite releases twice per year. Shero monitors each release for changes that affect connector behavior and SuiteScript APIs, validating and updating before releases reach production. Full scope detail for the NetSuite integration is on the Shopify NetSuite integration page.

Our Work

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Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures

Most Shopify NetSuite integrations scope to 6-12 weeks depending on subsidiary complexity, custom fields, and whether B2B pricing sync is required.

Scope my NetSuite integration

How Shero builds Shopify Oracle NetSuite integrations

01

Discovery: NetSuite Config Mapping

We document your subsidiary structure, item types, pricing conditions, custom fields, and order workflow before selecting the build approach and scoping the Celigo configuration.

02

Architecture: Connector and SuiteScript Design

We design the Celigo flow configuration for standard data flows and specify any custom SuiteScript logic needed for requirements outside Celigo's scope.

03

Build: Integration Development

We configure Celigo and build custom SuiteScript against your production NetSuite environment. Error logging, retry logic, and sync monitoring are included in every flow.

04

UAT: End-to-End Validation

We run live test orders, inventory updates, and pricing changes through the full integration cycle, testing edge cases specific to your NetSuite configuration.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring for the first sync cycles, a runbook for your ops team, and a defined support arrangement for NetSuite releases and Shopify API changes.

06

Ongoing: Bi-Annual Release Management

NetSuite releases twice per year. Shero monitors each release for impact on connector behavior and SuiteScript APIs, updating before releases reach your production environment.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

And you?

Let's build something great together.

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