Shopify SAP Integration Services

SAP integrations fail more often than NetSuite integrations, consistently for the same reason: the connector was mapped against a standard SAP data model rather than the client's variant configuration and pricing conditions. Shero maps your actual SAP setup before any integration is scoped.

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Sarris Candies Logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built SAP connections through every major Shopify API release, including the REST to GraphQL transition

3

SAP platforms with direct integration experience

SAP Business One for mid-market manufacturers, SAP S/4HANA for enterprise, and SAP ECC for legacy environments requiring custom middleware

98%

client retention post-launch

Most Shero SAP integration clients continue with ongoing support as their SAP configuration and Shopify setup evolve

40+

ERP integrations delivered

SAP is among the most common ERPs in Shero's manufacturing and distribution client base alongside NetSuite and Epicor

"I wanted to thank you all for a very successful launch. Our accounting and sales teams are thrilled to have this functionality working, and our customers are taking full advantage of these enhancements. We appreciate the partnership and look forward to more."

Bren Rafaelly, Head of Digital Transformation, Benchmade Knife Company

What a Shopify SAP integration actually involves

As part of Shero's broader Shopify ERP integration practice, SAP projects always require a dedicated data mapping session before any connector configuration begins. Shero builds SAP integrations using custom middleware, iPaaS platforms including Boomi and Celigo, and direct BAPI and RFC connections for legacy SAP ECC environments. The approach is selected based on your SAP version, hosting model (on-premise or cloud), and the data flows required.

• SAP Business One + Shopify
• SAP S/4HANA + Shopify
• SAP ECC + Shopify (legacy)
• Order sync: Shopify to SAP for fulfillment
• Inventory and pricing sync from SAP to Shopify
• Customer and account master data sync

Why SAP manufacturers choose Shero for their Shopify integration

SAP integrations require a different level of pre-build mapping than other ERPs. Pricing conditions, plant structures, and material classifications in SAP do not have direct equivalents in Shopify. The mapping decisions made before development begins determine whether the integration works correctly in production.

01

SAP data model mapped before connector selection

Shero runs a dedicated SAP data mapping session before recommending a build approach. We document your pricing condition types, plant and storage location structure, material master classifications, company code assignments, and order processing workflow. This session is what allows us to scope accurately and select the correct technical approach for your specific SAP configuration.

02

Business One, S/4HANA, and ECC each handled differently

SAP Business One uses a different API and data model than S/4HANA, which in turn is different from legacy ECC. Shero has built integrations across all three. Business One typically uses the SAP B1 Service Layer. S/4HANA uses OData APIs. ECC requires BAPI or RFC connections via custom middleware. Knowing which approach applies to your environment is what prevents scope surprises.

03

Pricing conditions synced correctly to Shopify B2B catalogs

SAP pricing is built on condition records that define customer-specific, material-specific, and volume-based prices. These do not map directly to Shopify's price list model. Shero builds the translation logic that converts SAP condition records into Shopify Plus B2B catalog prices, ensuring the pricing your dealers and wholesale buyers see in Shopify matches what SAP holds as the source of truth.

04

Manufacturing-specific data handled for production environments

Manufacturers running SAP alongside Shopify have requirements that standard ERP connectors rarely cover: bill of materials references in product data, production order status affecting available-to-promise inventory, and configure-to-order product variants that need to translate into Shopify's product model. Tormach's CNC machinery catalog is an example of this type of requirement handled in production.

05

Ongoing maintenance across SAP update cycles

SAP S/4HANA releases quarterly updates. On-premise SAP ECC environments have patching schedules that can affect BAPI behavior. Shero provides ongoing SAP integration maintenance so that when SAP updates or your configuration changes, the Shopify connection is updated by the team that built it. For manufacturers comparing SAP with other ERP options, see our Shopify ERP integration guide.

06

Documentation and handoff for your SAP team

SAP environments are managed by internal BASIS teams or SAP partners who need to understand how Shopify touches the system. Shero delivers documented integrations with field mapping tables, BAPI and OData endpoint references, error handling runbooks, and data flow diagrams formatted for SAP administrators. For teams already running Shopify NetSuite alongside SAP, see our Shopify NetSuite integration page.

Our Work

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Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures

Most Shopify SAP integrations scope to 8-16 weeks depending on your SAP version, hosting model, and the number of data flows required.

Scope my SAP integration

How Shero builds Shopify SAP integrations

01

Discovery: SAP Config and Data Mapping

We document your SAP version, hosting model, pricing condition types, plant and company code structure, material classifications, and order workflow before selecting a build approach. This session determines whether the integration uses Service Layer, OData, BAPI, or custom middleware.

02

Architecture: Approach and Field Mapping

We design the integration layer, select the technical approach for your SAP version, and produce a complete field mapping document covering every data entity, transformation rule, sync direction, and conflict resolution logic. For B2B pricing, we design the condition-to-catalog translation before any development begins.

03

Build: Integration Development

We build the integration against your production SAP configuration, not a clean demo system. Order sync, inventory sync, pricing sync, and fulfillment status flows are built and tested individually before full end-to-end testing. Error logging, retry logic, and alerting are included in every flow.

04

UAT: SAP-Specific Validation

We run live test orders and inventory updates through the full cycle, testing edge cases specific to your SAP configuration: pricing condition resolution for specific customer tiers, plant-level inventory allocation, and order processing through SAP's workflow engine.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring for the first sync cycles, a runbook for your SAP BASIS team and ops team covering how to identify and resolve data errors, and a defined support arrangement for SAP update cycles and Shopify API changes.

06

Ongoing: Maintenance and Support

SAP S/4HANA updates quarterly. On-premise SAP patches affect BAPI behavior. Shopify deprecates API versions on a schedule. Shero provides ongoing maintenance so the connection stays accurate as both systems evolve — handled by the team that built the integration and knows how it is configured.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

And you?

Let's build something great together.

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