Shopify Yotpo Integration Services

You did not complete your Yotpo email and SMS migration before the December 31, 2025 shutdown. Your abandoned cart, welcome, and win-back flows are not sending. Yotpo Reviews and Loyalty are fully active and remain the strongest review syndication platform in the Shopify ecosystem.

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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

Dec 2025

Yotpo email and SMS shutdown date

Yotpo shut down its email and SMS products on December 31, 2025. Brands that did not migrate before the deadline now have broken automations. Shero manages the migration and rebuilds flows on Attentive or Omnisend.

4

retail syndication partners: Google, Target, Walmart, TikTok Shop

Yotpo Reviews syndicates to more retail partner channels than any competing review platform. For brands selling through retail partners alongside Shopify DTC, this syndication is Yotpo's clearest competitive advantage.

16+

years in eCommerce

Shero has configured Yotpo for Shopify Plus brands since the platform launched. The post-December 2025 migration work is an area of active practice as brands rebuild their email and SMS stack around Yotpo's remaining products.

98%

client retention

Most Shero Yotpo clients continue on a retainer after the initial setup. Ongoing review programme management, loyalty tier optimisation, and syndication maintenance all require active attention. The Attentive integration page covers the enterprise SMS replacement for Yotpo email/SMS migrants.

Working with Shero has been an outstanding experience. Their team is highly skilled and easy to work with.

Douglas J. Stang, VP, E-commerce, Justrite Safety Group

What the Shopify Yotpo integration covers in 2026

Yotpo is a customer engagement platform covering product reviews, visual UGC, loyalty and referrals, and subscriptions. Email and SMS were sunset on December 31, 2025. Attentive is the recommended enterprise email and SMS migration partner. Omnisend is Yotpo's preferred self-serve migration partner, offering 30% off for 12 months to migrants. Shero configures Yotpo Reviews and Yotpo Loyalty for Shopify brands, integrates both with Klaviyo, Attentive, or Omnisend for messaging, and manages migration of any remaining Yotpo email and SMS workflows to the correct replacement platform.

  • Yotpo Reviews configuration and widget setup
  • Review syndication to Google, Walmart, TikTok Shop
  • Yotpo Loyalty: points, VIP tiers, and referrals
  • Klaviyo Customer Hub loyalty integration
  • Yotpo email/SMS migration to Attentive or Omnisend
  • Gorgias integration for review-to-support workflows

Why Shopify Plus brands choose Shero for Yotpo

Yotpo's email and SMS sunset left many brands with broken automations, uncompleted migrations, and loyalty data disconnected from their new messaging platform. Shero resolves the migration and connects Yotpo Reviews and Loyalty to the replacement email and SMS stack correctly.

01

Yotpo email and SMS shut down December 31, 2025 — any remaining flows are broken

Brands that did not complete their Yotpo email and SMS migration before December 31, 2025 now have abandoned cart, welcome, and win-back flows that are not sending. Shero audits the current state of all Yotpo automations, identifies what is broken, and rebuilds the flows on Attentive or Omnisend with full consent record transfer.

02

Yotpo Reviews is one of the strongest review platforms for Shopify and remains fully active

Yotpo Reviews is the best choice for Shopify brands that need product reviews syndicated to Google Shopping, Target, Walmart, and TikTok Shop simultaneously. No other reviews platform matches Yotpo's retail syndication depth. Shero configures Yotpo Reviews including widget placement, smart review request timing, and syndication connections to all relevant retail channels.

03

Yotpo Loyalty integrates with Klaviyo Customer Hub and Attentive for messaging

Yotpo Loyalty data — points balances, VIP tier status, referral credits — connects to Klaviyo's Customer Hub so customers see their loyalty status inside the Klaviyo account portal. It also connects to Attentive for loyalty-triggered SMS. Shero builds these integrations so loyalty data flows into the messaging stack from day one.

04

Review syndication to retail partners is Yotpo's clearest competitive differentiator

Yotpo syndicates reviews to Google, Target, Walmart, and TikTok Shop from the same collection. No competing review platform matches this retail channel coverage. For brands selling through retail partners alongside DTC, the syndication is genuinely difficult to replicate. Shero configures all syndication connections in every Yotpo Reviews setup.

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Klaviyo is the strongest email pairing for Yotpo Reviews and Loyalty data

Yotpo review data — ratings, verified purchase status, review recency — flows into Klaviyo for segment-based targeting. A 5-star reviewer segment from the past 30 days is a highly effective referral audience. Shero builds the connection alongside the Klaviyo integration so both platforms share the same customer data.

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Yotpo subscriptions are being phased out — migration to Recharge or Stay.ai is recommended

Yotpo's subscription product is in a phased wind-down. Brands using Yotpo Subscriptions should migrate to Recharge or Stay.ai, both of which integrate with Yotpo's loyalty and review data. Shero manages the migration and reconnects the loyalty integration after the move. The email marketing integration hub covers how the full stack reconnects after Yotpo's changes.

Our Work

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Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures

A 30-minute call with Shero produces a Yotpo product audit, a migration plan for any broken flows, and a configuration scope for Reviews and Loyalty.

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How Shero configures Yotpo for Shopify

01

Current state audit

Assess which Yotpo products are active, identify broken email/SMS flows, and confirm which platform they need to migrate to.

02

Email and SMS migration

Rebuild broken Yotpo email and SMS automations on Attentive or Omnisend with full consent record transfer.

03

Yotpo Reviews setup

Configure review widgets, smart request timing, and syndication connections to Google, Walmart, and TikTok Shop.

04

Loyalty configuration

Set up points, VIP tiers, and referral programmes. Connect to Klaviyo Customer Hub and Attentive where in scope.

05

Gorgias integration

Connect Yotpo Reviews to Gorgias so support agents can respond to reviews without leaving the helpdesk.

06

Subscriptions migration

Migrate Yotpo Subscriptions to Recharge or Stay.ai where the product is in wind-down.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

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