Shopify Manhattan Associates Integration

Your Manhattan Associates WMS manages the physical warehouse at a level of detail that Shopify's order API was not built to handle. Most Manhattan to Shopify integrations fail at warehouse data model mapping and order routing logic. Shero maps your warehouse model and routing rules before any integration is scoped.

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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built Manhattan Active WM connections across Shopify API versions and Manhattan release cycles.

40+

ERP and WMS integrations delivered

Manhattan Associates sits at the enterprise end of Shero's WMS integration practice, requiring the same pre-build mapping discipline as SAP or Oracle.

98%

client retention rate

Manhattan integrations require careful ongoing maintenance as Manhattan releases quarterly updates and Shopify API versions change.

2

sync directions, fully built

A complete Manhattan integration sends Shopify orders to the WMS for fulfillment and returns inventory and tracking to Shopify automatically. The OMS layer sits above Manhattan for order routing decisions.

"The collaboration between us and Shero Commerce on the JustRite multi-store site went beyond what we had hoped for. They are a terrific partner to work with. Their dedication to understanding our unique requirements has greatly enhanced our online presence."

Douglas J. Stang, VP, E-commerce, Justrite Safety Group

What a Shopify Manhattan Associates integration covers

Manhattan Active WM uses a REST API that provides access to its warehouse business objects including orders, inventory, locations, and shipments. Its enterprise warehouse data model requires explicit mapping to Shopify's simpler inventory and order structure. Shero maps your Manhattan warehouse zones, location hierarchy, and order processing workflow before any REST API configuration begins.

  • Manhattan Active WM REST API integration
  • Order sync: Shopify to Manhattan for fulfillment
  • Real-time inventory sync to Shopify
  • Bin and zone location mapping
  • Fulfillment and tracking status return
  • Manhattan quarterly release management

Why enterprise Shopify Plus brands choose Shero for their Manhattan integration

Manhattan Active WM integrations fail when the Shopify order format does not match Manhattan's expected input and when inventory discrepancies are not resolved at the data model level. Both require pre-build mapping that most Shopify agencies skip.

01

Manhattan's warehouse data model mapped to Shopify before any build

Manhattan Active WM manages inventory at the zone and bin level with reservation, movement, and hold states that Shopify does not model. Shero maps the Manhattan data model to Shopify's inventory structure in discovery so stock levels in Shopify reflect accurate available-to-sell quantities.

02

Order format translated correctly for Manhattan's pick queue

Manhattan expects orders in a specific format with location assignments, priority flags, and wave attributes. Shero maps the order translation logic in discovery so Shopify orders enter Manhattan's pick queue correctly without manual re-entry or format errors.

03

Inventory discrepancies prevented at the data model level

Most Manhattan-Shopify inventory discrepancies come from reservation states that Manhattan tracks but Shopify does not. Shero builds the inventory translation to account for picks in progress, holds, and in-transit stock so Shopify reflects accurate available inventory.

04

Receiving and ASN workflows connected to Shopify

When stock is received at the Manhattan warehouse, Shopify inventory should update automatically. Shero connects Manhattan's receiving and ASN workflows to Shopify so inventory updates happen at receipt, not at batch reconciliation.

05

Manhattan quarterly releases managed proactively

Manhattan Active WM releases quarterly updates that can affect REST API behavior. Shero monitors these releases and validates the integration before each deployment reaches your production environment.

06

Shopify order status updated from Manhattan fulfillment events

When Manhattan marks a shipment as complete, tracking and fulfillment status need to reach Shopify immediately. Shero builds the fulfillment event return so Shopify order status and buyer notifications stay accurate throughout the fulfillment cycle. This sits alongside the Blue Yonder integration as the two enterprise WMS options in Shero's practice.

Our Work

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Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Premium Chocolates

Sarris Candies

Sarris Candies is a beloved retailer known for its premium chocolates and sweet treats. Looking to modernize their digital storefront, the brand partnered with Shero to move from a legacy custom .NET system to a more scalable, mobile-friendly, and marketing-flexible.

Sarris Candies

Manhattan Associates integrations are among the most complex WMS builds, typically scoping to 12-18 weeks. Warehouse data model complexity is the main variable.

Scope my Manhattan integration

How Shero builds Shopify Manhattan Associates integrations

01

Discovery: Manhattan Data Model Mapping

We map Manhattan's warehouse zones, location hierarchy, inventory states, order format requirements, and fulfillment event structure before any API work begins.

02

Architecture: REST API Design and Inventory Model

We produce a Manhattan data model translation document and REST API specification covering every data flow between Shopify and Manhattan Active WM.

03

Build: Integration Development

We build the order format translation, inventory sync, receiving, and fulfillment event return against your production Manhattan environment and Shopify.

04

UAT: Warehouse Data Model Validation

We validate inventory accuracy across all location types and movement states, test order routing through Manhattan's pick queue, and confirm tracking returns correctly to Shopify.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring for the first fulfillment cycles, an inventory discrepancy runbook, and a defined support plan for Manhattan quarterly releases.

06

Ongoing: Quarterly Release Management

Shero monitors Manhattan Active WM quarterly releases for REST API impact and validates the integration before each release reaches your production environment.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

And you?

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