Shopify Radial Fulfillment Integration Services

You are connecting Shopify to Radial's OMS routing, WMS warehouse management, and physical 3PL fulfilment as three connected layers. A connector that handles the order sync but ignores the routing logic produces the wrong fulfilment outcome for any order that is not standard.

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Logo STX
Justrite Logo
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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has delivered 3PL, OMS, and WMS integrations for Shopify brands since 2009. Radial integrations are at the complex end of the practice and benefit most from the multi-layer discovery approach.

40+

fulfillment and integration projects delivered

Shero has delivered 40+ fulfillment and ERP integrations for Shopify brands. Radial is the most complex 3PL in the practice because it provides both technology and physical fulfillment, requiring a larger integration scope than mid-market 3PLs.

10-16

weeks typical integration scope

Radial integrations scope to 10-16 weeks depending on OMS routing complexity and whether B2B and DTC order stream separation is required. This is longer than any other 3PL in Shero's practice.

98%

client retention

Most Shero Radial integration clients continue on a maintenance retainer through Radial platform update cycles. Radial is the most complex 3PL in the practice. For the WMS execution layer beneath Radial, Shero's WMS and fulfillment integration practice covers mid-market alternatives.

Since partnering with Shero Commerce, our eCommerce revenue has grown significantly. Their 24/7 support and innovative solutions have been game-changers for our business.

James McKenna, Senior Commerce & CX Manager, STX, LLC

What a Shopify Radial fulfillment integration covers

Radial is an enterprise 3PL and fulfillment technology provider that combines order management technology (OMS), warehouse management technology (WMS), and physical fulfillment operations. The integration with Shopify Plus covers all three layers, each with its own API and data model that requires separate mapping. Shero maps the Radial OMS routing configuration, WMS warehouse data model, and physical fulfillment execution flow in discovery before any connector work begins. Radial integrations consistently run 10-16 weeks because of this multi-layer complexity.

  • Radial OMS and WMS layers mapped separately
  • Order format translated for Radial's OMS
  • Inventory sync from WMS to Shopify
  • B2B and DTC order streams routed correctly
  • Tracking and fulfillment events returned to Shopify
  • Ongoing support through Radial platform updates

Why enterprise Shopify Plus brands choose Shero for their Radial integration

Radial integrations are complex because Radial provides both the technology layer and the physical fulfillment. The OMS routing logic, WMS warehouse data, and fulfillment execution all need mapping to Shopify in a single coordinated build.

01

The OMS and WMS layers have different APIs and data models that each need separate mapping

Radial's OMS handles order routing decisions and its WMS handles warehouse execution. Each has a distinct API and data model. Shero maps both layers separately in discovery so order routing rules, warehouse inventory states, and fulfillment execution all connect to Shopify correctly.

02

Radial's OMS expects orders in a specific format with routing attributes

Radial's OMS requires orders to arrive with routing attributes, priority flags, and customer account data in a specific format. Without the correct order translation, orders enter Radial's OMS with format errors or missing routing attributes that cause fulfillment delays. Shero maps the translation in discovery before any connector work begins.

03

Radial's WMS tracks inventory in warehouse-specific states Shopify does not model natively

Radial's WMS tracks inventory with states including holds, picks in progress, and receiving not yet available to sell. Shopify does not model these states natively. Shero builds the inventory translation so Shopify reflects accurate available-to-sell quantities from Radial's WMS without discrepancies from in-progress warehouse operations.

04

B2B and DTC order streams route through different Radial fulfillment workflows

Large brands using Radial often fulfill both B2B wholesale and DTC consumer orders through the same Radial facility. Each order type requires different fulfillment instructions and SLA handling. Shero builds the order stream separation so each order type enters Radial with the correct routing and packing configuration. B2B order routing from Shopify Plus into Radial requires the Shopify B2B order structure to map correctly to Radial's OMS. For brands also needing B2B catalog and pricing configuration in Shopify, Shero's OMS integration practice sits above the Radial layer and handles cross-channel routing.

05

Tracking and fulfillment events must return to Shopify immediately when Radial ships

When Radial ships an order, tracking and fulfillment status need to return to Shopify so buyer notifications trigger and order status stays accurate. Shero builds the fulfillment event return as a required component of every Radial integration, not an optional add-on.

06

Ongoing maintenance through Radial platform updates

Radial releases platform updates on a defined schedule. Shero provides ongoing maintenance so updates are validated against the Shopify integration before they reach production fulfillment, preventing silent failures that only surface when an order misroutes. For brands connecting Radial alongside an ERP for order and pricing data, Shero's ERP integration practice handles that layer. Both the Radial connection and the ERP connection are scoped in the same discovery engagement to avoid routing conflicts.

Our Work

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Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures

Ready to scope your Radial Fulfillment integration?

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How Shero builds the Shopify Radial integration

01

OMS and WMS discovery

Map Radial's OMS routing logic and WMS warehouse data model separately. Radial discovery is longer than most 3PL projects because of the multi-layer complexity.

02

Order format translation

Design the Shopify-to-Radial order format translation with routing attributes, priority flags, and account data mapped correctly.

03

B2B and DTC routing rules

Build the order stream separation so B2B and DTC orders enter Radial's OMS with distinct routing instructions and SLA handling.

04

Inventory translation build

Build the WMS-to-Shopify inventory translation so Shopify reflects accurate available-to-sell quantities accounting for Radial's warehouse-specific inventory states.

05

Fulfillment event return

Build and test the tracking and fulfillment event return to Shopify so buyer notifications trigger correctly when Radial ships.

06

Go-live testing and monitoring

Run end-to-end test orders through both B2B and DTC routing paths before go-live. Radial integrations have the longest testing phase in Shero's 3PL practice.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

And you?

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