Shopify Payment Gateway Consulting

Nearly half of customers who reach checkout do not complete their purchase. Payment gateways are one of the most common reasons: a missing local method, a failed cross-border transaction, or fees that make international sales unprofitable. Shero helps you select, configure, and optimize payment gateways for domestic sales and international expansion.

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Logo Benchmade
Logo STX
Memphis Drum Shop Logo
Swag logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

1.5-2%

Typical cross-border currency conversion fee

Shopify Payments applies a 1.5 to 2% conversion fee on international transactions on top of standard card fees. For high-volume international stores, this adds up quickly. Shero identifies fee reduction opportunities as part of every gateway audit.

200+

Countries covered by PayPal as a fallback gateway

PayPal operates in over 200 countries and serves as a reliable fallback for markets where Shopify Payments is unavailable. Shero configures PayPal and other global gateways as part of international payment strategy.

38

Countries where Shopify Payments is available

Shopify Payments expanded from 23 to 38 supported countries in 2025. For stores selling outside those markets, third-party gateways are required. Shero assesses coverage gaps as part of every international payment consulting engagement.

58%

Average checkout completion rate

Payment method availability is one of the top three causes of checkout abandonment. Conversion rate optimisation across the full funnel is available for brands that want structured testing alongside payment configuration.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B ecommerce business. Their expertise in website support and ecommerce strategy has significantly improved our online presence and optimized our B2B operations."

Joe Prebich, VP of Marketing, Benchmade Knife Company

Your checkout is losing sales you cannot see

The average checkout conversion rate is 58%. That means nearly half of customers who reach checkout leave without buying. Most merchants assume the problem is price or intent. In many cases it is simpler: a payment method the customer expected to see is missing, a cross-border transaction failed silently, or the gateway is applying fees that make certain markets unprofitable to serve. These problems do not show up as errors. They show up as lost revenue.

  • Shopify Payments Configuration
  • Third-Party Gateway Integration
  • International Payment Setup
  • Cross-Border Fee Analysis
  • B2B Payment Workflows
  • Shopify Markets Configuration
  • Gateway Performance Audit
  • Ongoing Optimization

Why brands configure payment gateways with Shero

Getting payment gateways right requires understanding your markets, your customers, and your fee structure, not just following a setup guide. Here is how Shero approaches it.

01

Payment setup connected to full checkout optimization

Payment gateway configuration and checkout optimisation are part of the same engagement at Shero. Custom checkout optimisation is available for brands that want dedicated conversion testing alongside payment configuration.

02

Every integration tested before go-live

Gateway integrations can introduce checkout errors if not validated correctly. We test every payment method across regions, devices, and order types before going live. No gateway goes active on your store without passing a full checkout test cycle.

03

B2B payment workflows on Shopify Plus

B2B buyers require payment terms, ACH, and PO capture alongside standard card payments. B2B payment terms configuration is a separate engagement for brands that need net terms, partial payments, and deposit workflows.

04

Fee reduction as part of the setup

Cross-border conversion fees, third-party gateway transaction fees, and redundant payment apps all add to your cost of processing. We identify where you are overpaying and configure your gateway stack to reduce fees without reducing coverage.

05

International coverage mapped to your markets

Shopify Payments covers 38 countries. If you sell beyond those markets, or if your customers in supported countries prefer local payment methods, we identify the specific gaps and configure the right third-party gateways for each region.

06

Gateway audit before any recommendations

We review your current gateway setup, transaction failure rates, abandonment data by region, and fee structure before suggesting any changes. Most stores have fixable problems that do not require switching their primary gateway.

Our Work

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Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures
Drums and percussion instruments

Memphis Drum Shop

Memphis Drum Shop is a premier destination for drummers, offering a vast selection of drums, cymbals, and percussion instruments. Looking to reduce costs and modernize their platform, the brand partnered with Shero to migrate from Magento to Shopify with seamless ERP integration and custom browsing features.

Memphis Drum Shop
Premium Chocolates

Sarris Candies

Sarris Candies is a beloved retailer known for its premium chocolates and sweet treats. Looking to modernize their digital storefront, the brand partnered with Shero to move from a legacy custom .NET system to a more scalable, mobile-friendly, and marketing-flexible.

Sarris Candies

Most gateway audits identify fee savings or coverage gaps within the first week.

Let's look at yours

Get a Gateway Audit

How Shero's payment gateway consulting works

01

Gateway audit before any recommendations

We review your current gateway setup, transaction failure rates, abandonment data by region, and fee structure before suggesting any changes. Most stores have fixable problems that do not require switching their primary gateway.

02

International coverage mapped to your markets

Shopify Payments covers 38 countries. If you sell beyond those markets, or if your customers in supported countries prefer local payment methods, we identify the specific gaps and configure the right third-party gateways for each region.

03

Fee reduction as part of the setup

Cross-border conversion fees, third-party gateway transaction fees, and redundant payment apps all add to your cost of processing. We identify where you are overpaying and configure your gateway stack to reduce fees without reducing coverage.

04

B2B payment workflows on Shopify Plus

B2B buyers need net terms, purchase order fields, and pricing that reflects their contract rates. Shopify Plus supports these through company profiles, draft order workflows, and Shopify Functions. We configure B2B payment logic as part of every Plus engagement.

05

Every integration tested before go-live

Gateway integrations can introduce checkout errors if not validated correctly. We test every payment method across regions, devices, and order types before going live. No gateway goes active on your store without passing a full checkout test cycle.

06

Payment setup connected to full checkout optimization

Gateways are one part of checkout performance. Slow pages, unexpected fees, missing trust signals, and poor mobile layout all contribute to abandonment at the same stage. Shero addresses the full checkout flow, not just the payment configuration.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Memphis Drum Shop

"Working with the Shero team was professional, efficient, and inspiring. The Shero development team was extremely competent and provided solid solutions for our needs, as well as addressing any bugs or issues that arose during the process. Working with Shero exclusively through video technology was a new concept for our team that forced us to embrace modern methods of communication that will likely benefit our future relationships and business endeavors."

Shaun Carman

eCommerce Manager / Memphis Drum Shop

Swag Golf

"We partnered with Shero for the SWAG site development. The dev was highly nuanced, specialized and complex. The Shero team went above and beyond. They were collaborative, organized and professional, consistently setting expectations clearly and usually exceeding them."

Matt Kaminsky

Co-founder & Managing Director / Swag Golf

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email
[email protected]
Locations
New York • London • Helsinki • Tirana