When thinking about the best BigCommerce agencies for building an online store, do you know what to look for?
Features, functionality, and price are all important. But what truly separates BigCommerce from Shopify or other eCommerce platforms is — well, it pretty much comes down to your unique business needs.
Both BigCommerce and Shopify offer similar pros (SaaS features) and cons (some out-of-the-box limitations). But there is no one-size-fits-all solution.
And even though Shopify has become more of a household name, BigCommerce should not be overlooked.
BigCommerce websites are highly customizable, and working with an experienced eCommerce agency, you can build a truly unique customer experience. For instance, the platform provides a suite of tools that developers use for creating customizations like product color-swatch views or bulk ordering.
In addition, you can customize the look and feel of your online store by switching themes. BigCommerce comes with a default base theme, but you can also choose from a handful of free themes or various paid themes to match your brand aesthetic, a holiday campaign, or other design choices.
These themes can be modified to your liking, thanks to support for custom scripts and a powerful API to handle all kinds of integrations. That means no more cookie-cutter websites; even if you use the same theme as another brand, your store will be personalized to your branding and to fit your customers’ needs.
Benefits of BigCommerce
One of the things we love about BigCommerce is their impressive set of native features. There’s a lot going on under the hood.
Out-of-the-box features include a suite of capabilities that can reduce or even eliminate the need for third-party extensions. That means, there are a variety of features that would be possible only through apps with other platforms, that come natively with BigCommerce — especially as you go up in plan tiers.
For instance, some of our favorite BigCommerce features are included below.
1. Unlimited products, file storage, and bandwidth
Scaling your store is easier when there are no limits on catalog size, storage space or the number of monthly requests your website can receive. That means better bandwidth and load time, more product availability, and — most importantly — a better overall customer experience.
It’s important to note, however, that even with unlimited product listings, BigCommerce does place a cap on actual sales based on which plan you have: $50,00 annually for Standard, $180,000 for Plus, and $400,000 on the Pro plan. Enterprise-level plans have no cap.
2. Single-Page Checkout
One of the best ways to reduce cart abandonment is by making the checkout process simple. The more effort a customer has to go through in order to make a purchase, the less likely they will follow through to the end. BigCommerce understood this when creating their native single-page checkout system that removes distractions and creates a more streamlined end to the customer journey.
Want to learn more about sales opportunities at checkout? View our video chat with partners ShipperHQ on 5 Ways to Create Better Customer Experience at Checkout.
3. Bulk Pricing
This one makes our B2B customers very happy. Bulk pricing allows the seller to incentivize customers who make purchases made at a higher quantity by offering discounts. It’s especially helpful for B2B customers who purchase items in multiples.
4. Ratings & Reviews
Today’s savvy customers rely heavily on real-person reviews, and BigCommerce offers a simple way to integrate ratings into product pages. It can be activated with a single click, allowing reviews to be visible and available on any product page. Plus, they’ll set you up with a customizable email marketing template inviting customers to leave a review.
5. Persistent Cart
Available on the “Plus” plan or higher, this feature allows customers to move back and forth between devices without losing their shopping cart. If a customer begins shopping on desktop, but wants to finish their purchase later, the cart will still be intact on mobile. It also allows the cart to remain the same after a customer logs in to their account.
Learn more about 12 of the best BigCommerce features here.
How much does a BigCommerce store cost?
You can learn about our BigCommerce Development packages or view our BigCommerce Pricing Guide for detailed descriptions. But this quick-glance chart highlights the main monthly cost and features included in each BigCommerce plan.
Do I need an agency to build a BigCommerce website?
Ultimately, the choice is yours, depending on your goals, skill levels, team support, and customer needs. We recognize that the simplified workflow of any SaaS platform might mean you just need some support. But with the influx of online marketplace competition, the more you offer a personalized, simple, and enjoyable customer experience, the more success you’ll see.
That’s why we often recommend and support clients with our BigCommerce services.
What services does an eCommerce development agency offer?
How your website looks and feels is one part of it. However, the best eCommerce agencies will help you stay ahead of tech advancements, take on new marketing opportunities, and act as a part of your team. They’ll be dedicated to your success.
Growth-focused eCommerce agencies typically provide:
- Frontend and UI/UX design
- Back-end development
- eCommerce growth services
- Digital SEO and paid strategy
- Custom site design
And more.
Should I hire a freelance web developer or designer?
There are plenty of talented developers out there who can design or develop a website for you. But the team aspect of hiring an agency means more support, faster time to launch, more accountability, better availability for support, and usually, a clearer idea of how much the final project will cost.
How do I decide the best eCommerce agency for me?
We recommend sending a prepared list of questions to interview any agency you are considering working with. Any good agency will expect you to do your due diligence. After all, this is an investment in your business, and one that’s important to your future growth.
Questions to ask a web development agency for your BigCommerce store:
- What sets you apart?
- What’s your level of expertise with BigCommerce?
- What specific online retail experience do you have related to our industry?
- Do you offer the ability to re-platform or migrate us as we grow?
- What can we expect in terms of communication: What services, how often, and how long does response time take?
- Will you provide support if the site goes down?
- What will you require from us, in order to ensure a successful partnership?
- What is the cost to Onboard
- Please provide 2-3 web design/UX project examples that you’ve completed.
- Please show an example of custom coding that you’ve done for a client.
- Any additional client projects that you’re particularly proud of?
- Can you provide 3 client references?
There are many more questions you can ask, but these are important to consider.
For more, view our entire list of Best Questions to Ask When Choosing an eCommerce Agency.
15 Best BigCommerce Agencies in the US
Before we jump in to our full list of BigCommerce agencies, we’d like to share a little about ourselves.
Whether your business has outgrown its current platform, or you’re interested in moving up to one of Shopify’s higher-tier plans, we can also help you on your re-platforming journey.
Re-platforming refers to changing from one eCommerce platform to another and our experienced team is here to ensure your site transition is as seamless as possible, with minimal downtime or impact to your current SEO. Here’s what you can expect from our team during the re-platforming process:
- A thorough planning and discovery
- Secure data migration
- An SEO audit
- Site customization via apps and integrations
- Application of internationalization for global sales
- Conversion rate optimization (Learn more about CRO here)
- Launch day support
- Continued, post-launched support and marketing-growth strategies
- Dedicated support representative
We’re more than happy to start the conversation on how to create your optimal online store.
At the same time, although we work with a variety of successful brands who have seen increases in average order volume, revenue, traffic, and other metrics, we also recognize that you might have different needs than what we offer.
So here is a list of 20 additional BigCommerce agencies, in no particular order, that specialize in eCommerce websites.
PS — You can also learn about our Shopify services here, and see our list of additional Shopify agencies here.
Codal
Quick Stats:
- Established: 2009
- Min. project size: $75,000+
- Additional services: UX/UI design, web and app development, eCommerce solutions, digital strategy
- Clients include: United Airlines, Pepsi, Charles Schwab
About: With a client base of recognizable brands, this agency specializes in enterprise-level eCommerce solutions and digital strategy with a focus on user experience.
Clap Creative
Quick Stats:
- Established: 2014
- Min. project size: $10,000+
- Additional services: Design, development, app development, SEO, marketing
- Clients include: Rockstar Games, The Trade Desk, Good Year
About: This LA-based agency specializes in highly customized eCommerce and marketing strategies tailored to each individual client.
1 Digital Agency
Quick Stats:
- Established: 2012
- Min. project size: $1,000+
- Additional services: Design, development, SEO, PPC
- Clients include: Hitachi, Bob Ross, Rollie
About: Based in MA, 1 Digital Agency is an online marketing agency focused on all areas of eCommerce growth services.
Command C
Quick Stats:
- Established: 2004
- Min. project size: $25,000+
- Additional services: Development
- Clients include: Budweiser, Instagram, Levi’s
About: Strictly focusing on eCommerce Development for B2C and B2B merchants whose revenue is between $2 million – $150 million per year.
Digitawise
Quick Stats:
- Established: 2016
- Min. project size: $1,000+
- Additional services: Design, development, PPC, SEO, social media
- Clients include: Fine Accoutrements, Hybrid Herbs, The Tea Smith
About: Based in CA, this full-service eCommerce agency builds online stores, advertising campaigns, and editorial content.
Flylight Media
Quick Stats:
- Established: 2011
- Min. project size: $10,000+
- Additional services: Design, development, PPC
- Clients include: The Olympia Companies, Stern Value Management, Destefano Architects
About: This NH business focuses mainly on creating growth-focused online stores for small businesses and mid-market brands.
RMG
Quick Stats:
- Established: 2013
- Min. project size: $100,000+
- Additional services: Design, development, eComm strategy, marketing, branding, PPC
- Clients include: H-E-B, Camofire, Hanky Panky
About: Full-service eCommerce development and marketing agency focused on mid-market and enterprise-level B2B and B2C brands.
Modern Tribe
Quick Stats:
- Established: 2006
- Min. project size: $50,000+
- Additional services: Design, development, applications, integrations
- Clients include: Harvard, Reuters, Stanford
About: Modern Tribe is a digital agency that builds custom eCommerce websites and applications and offers digital marketing for continued growth.
DigitlHaus
Quick Stats:
- Established: 2014
- Min. project size: $10,000+
- Additional services: Design, development, eCommerce strategy, marketing
- Clients include: AFPA Fitness, Revelry, ABC Window
About: This award winning agency offers full-service, digital commerce solutions mainly through design, development, and marketing.
Guidance
Quick Stats:
- Established: 1993
- Min. project size: $50,000+
- Additional services: Design, development, CRO, eComm strategy, content strategy
- Clients include: Drybar, Fitbit, Foot Locker
About: Guidance serves mid-market and enterprise brands, focusing on B2B or B2C eCommerce solutions, strategies, apps, and customer experience.
Mercutio
Quick Stats:
- Established: 2015
- Min. project size: $1,000+
- Additional services: Design, development, SEO, IT
- Clients include: SOG, Thermarest, Vivint
About: Based in Seattle, this web development agency focuses on tech strategy, eCommerce solutions, and digital creative strategy for SMB and mid-market brands.
Absolute Web
Quick Stats:
- Established: 1999
- Min. project size: $10,000+
- Additional services: Design, development, marketing, app creation, branding
- Clients include: Capezio, Oribe, Luxury Brand Partners
About: Absolute Web is a full-service agency focused on eCommerce development and management, marketing, branding, and content.
Irish Titan
Quick Stats:
- Established: 2004
- Min. project size: n/a
- Additional services: Design, development, marketing, integrations, SEO
- Clients include: Avanti, Dorcy, CampingCot
About: Based in MN, this web agency specializes in eCommerce solutions with an extensive list of marketing and growth services for ongoing growth and better customer experience.
EYStudios
Quick Stats:
- Established: 2004
- Min. project size: $25,000+
- Additional services: Design, development, branding, SEO
- Clients include: Kill Cliff, Pistons Locker Room, Fusion Teas
About: EYStudios creates data-driven eCommerce solutions specializing in conversion optimization and customized usability
Folio3
Quick Stats:
- Established: 2005
- Min. project size: $5,000+
- Additional services: Design, development, marketing, eCommerce strategy, app development, wearables, AI
- Clients include: Petzam, Truetrac, Kabuto
About: Based in California this digital development company specializes in mobile and web development for SMB through enterprise-level brands.
As you can see, there are various BigCommerce agencies to choose from based on your needs and budget. We recommend preparing your requirements, goals, and budget before choosing an agency.
As with any business investment, this decision requires thought, research, and planning; let us know if there’s any way we can support you.
Ready to BUILD together? Contact us for a quote.
Gentian, CSO and co-founder of Shero Commerce, guides the company and client digital strategies. He's an expert in technical SEO, Inbound Marketing, and eCommerce strategy.
