Conversion Rate Optimization

Your traffic is coming in. But if visitors are leaving without buying, the problem is not your ads or your SEO, it is what happens after they land. Shero builds and manages CRO programs that use A/B testing, heat mapping, and behavioral data to turn more of your existing traffic into paying customers.

Logo Benchmade
Logo STX
Memphis Drum Shop Logo
Swag logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

Simo

CRO and UX for hardware sales and subscriptions

Shero delivered CRO and UX optimization for Simo's Shopify store, supporting both hardware device sales and recurring subscription conversions within a single storefront.

Steps NY

Omnichannel CRO and growth program

Shero ran a combined CRO, PPC, and SEO program for Steps NY, a women's fashion brand, focused on omnichannel alignment between paid traffic and on-site conversion performance.

90

Days to measurable conversion lift

Most CRO programmes surface actionable findings within 30 days and deliver measurable conversion improvements within 90. Site speed is audited as part of every CRO engagement because page load time is one of the strongest conversion levers available.

1–3%

Industry average conversion rate

Most eCommerce stores convert between 1% and 3% of visitors. Structured CRO testing moves stores beyond that baseline by identifying exactly where buyers drop off and fixing it.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B ecommerce business. Their expertise in website support and ecommerce strategy has significantly improved our online presence and optimized our B2B operations."

Joe Prebich, VP of Marketing, Benchmade Knife Company

Most eCommerce stores have a conversion problem, not a traffic problem

You have already done the hard work of driving visitors to your site. But if 97% of them leave without buying, more traffic is not the answer. The gap between your current conversion rate and a 1 to 2 point improvement represents real revenue sitting on the table. CRO is the process of closing that gap, systematically, using real data from your actual visitors.

  • A/B Testing
  • Multivariate Testing
  • Heat Mapping
  • Session Recording
  • Funnel Analysis
  • User Testing
  • Checkout Optimization
  • Ongoing Monthly Reporting

Why eCommerce brands run CRO with Shero

Most CRO work stops at button color tests. We start with behavioral data, build hypotheses tied to your specific drop-off points, and run tests that are designed to move revenue, not just conversion rate numbers.

01

Clear reporting, not vanity metrics

We report on revenue per session, cart completion rate, test win rate, and conversion rate by traffic source — not just clicks and impressions. Every monthly report ties back to sales impact.

02

CRO built into your growth program

CRO works best when it is coordinated with paid media and email. A higher-converting store makes every ad dollar go further. Paid media and CRO are managed together for clients who want both channels working from the same revenue strategy.

03

A/B and multivariate testing, not guesswork

We run controlled A/B tests and multivariate experiments to validate changes before they go live. Benchmade, Simo, and Steps NY are among the brands where Shero has managed ongoing test programs.

04

Full-funnel coverage

We test and optimize across the full purchase path: homepage, collection pages, product pages, cart, and checkout. High drop-off points anywhere in the funnel are opportunities, not just checkout.

05

ICP-focused optimization

We hyper-focus on your ideal customer persona, not all visitors. Companies that optimize for multiple audiences simultaneously dilute their conversion rate. We narrow the focus and improve results.

06

Data before design

Every CRO engagement starts with an analytics audit before any changes are made. Analytics accuracy is verified first — optimising against bad data produces bad results regardless of how well the test is designed.

Our Work

View All
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Premium milled golf putters & golf accessories

Swag Golf

Swag Golf is known for its limited-edition, bold golf gear and lifestyle products with a devoted following. Looking to align their online store with their unapologetic brand identity, the brand partnered with Shero to overhaul their Shopify theme, develop a dedicated evergreen product strategy, and drive stronger conversions.

Swag Golf
Drums and percussion instruments

Memphis Drum Shop

Memphis Drum Shop is a premier destination for drummers, offering a vast selection of drums, cymbals, and percussion instruments. Looking to reduce costs and modernize their platform, the brand partnered with Shero to migrate from Magento to Shopify with seamless ERP integration and custom browsing features.

Memphis Drum Shop
Premium Chocolates

Sarris Candies

Sarris Candies is a beloved retailer known for its premium chocolates and sweet treats. Looking to modernize their digital storefront, the brand partnered with Shero to move from a legacy custom .NET system to a more scalable, mobile-friendly, and marketing-flexible.

Sarris Candies

Most CRO audits uncover quick wins within the first two weeks.

Let's look at yours

Get a CRO Audit

How Shero's CRO engagement works

01

Data before design

Every CRO engagement starts with heat mapping, funnel analysis, and session review, not gut instinct. We build hypotheses from your actual user behavior before running a single test.

02

A/B and multivariate testing, not guesswork

We run controlled A/B tests and multivariate experiments to validate changes before they go live. Benchmade, Simo, and Steps NY are among the brands where Shero has managed ongoing test programs.

03

ICP-focused optimization

We hyper-focus on your ideal customer persona, not all visitors. Companies that optimize for multiple audiences simultaneously dilute their conversion rate. We narrow the focus and improve results.

04

Full-funnel coverage

We test and optimize across the full purchase path: homepage, collection pages, product pages, cart, and checkout. High drop-off points anywhere in the funnel are opportunities, not just at checkout.

05

CRO built into your growth program

A higher-converting store makes every SEO click and paid ad dollar work harder. Shero manages CRO alongside SEO and paid media for clients who want all three moving in the same direction.

06

Clear reporting, not vanity metrics

We report on revenue per session, cart completion rate, test win rate, and conversion rate by traffic source, not just clicks and impressions. Every monthly report ties back to sales impact.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Memphis Drum Shop

"Working with the Shero team was professional, efficient, and inspiring. The Shero development team was extremely competent and provided solid solutions for our needs, as well as addressing any bugs or issues that arose during the process. Working with Shero exclusively through video technology was a new concept for our team that forced us to embrace modern methods of communication that will likely benefit our future relationships and business endeavors."

Shaun Carman

eCommerce Manager / Memphis Drum Shop

Swag Golf

"We partnered with Shero for the SWAG site development. The dev was highly nuanced, specialized and complex. The Shero team went above and beyond. They were collaborative, organized and professional, consistently setting expectations clearly and usually exceeding them."

Matt Kaminsky

Co-founder & Managing Director / Swag Golf

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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