Conversion Rate Optimization

Getting traffic to your eCommerce store but not enough orders? We audit your analytics, session recordings and checkout to rank what is blocking sales, then design, develop and A/B test the fixes on product pages, cart and checkout, highest-value changes first.

Swag Golf logo
Invisible Bead Extensions (IBE) logo
Archer Roose logo
Benchmade Knife Co. logo
Shopify Platinum Partner

16+

Years in business

500+

Projects Delivered

65+

Team Members

98%

Client Retention

7 parts

In every Shero CRO audit

Every CRO audit we write has seven parts, and each idea in it is sorted into an A/B test or a change we implement directly. You know from the start which fixes go live now and which get tested first.

41 of 61

Stores where AI visitors converted better

In our AI referral study, AI visitors converted better than Google organic on 41 of 61 stores. That is why our CRO reports split conversion rate by traffic source before we choose what to test.

LCP

The speed metric we check first in CRO

In our 1,000-store speed test, LCP had a stronger effect on the overall speed score than INP or layout shift. So every CRO plan we write includes a check of how fast the main product image loads.

2 weeks

Shortest A/B test that gives a fair read

An A/B test should cover at least two full weeks, so every weekday and weekend is counted twice. Shorter tests pick up weekday swings and can show a winner that is not real.

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish."

Kendra Borkholder, Operations Support, GEN-Y Hitch

Conversion rate optimization before more traffic

You have already done the hard work of driving visitors to your site. But if 97% of them leave without buying, more traffic is not the answer. The gap between your current conversion rate and a 1 to 2 point improvement represents real revenue sitting on the table. CRO is the process of closing that gap, systematically, using real data from your actual visitors.

  • A/B Testing
  • Multivariate Testing
  • Heat Mapping
  • Session Recording
  • Funnel Analysis
  • User Testing
  • Checkout Optimization
  • Ongoing Monthly Reporting

Conversion rate optimization: your options compared

How Shero compares with a CRO freelancer, VWO on its own and an in-house marketer.

Compared on Shero CRO teamA CRO freelancerVWO on its ownAn in-house marketer
Proof a change sold more IBE: reviews moved near Add to Cart, conversion up 14.3% in an A/B testDepends on the person, so ask for dated test resultsSolid stats engine, but ideas and development come from youKnows the brand well, often changes pages without a stats check
Who codes the winner into the theme Our Shopify developers add the winning version to the live themeOften design only, theme work goes to another contractorEditor changes live in the tool until a developer ports themWaits in the dev queue behind other projects
Bad data skewing a result We check GA4 and Shopify order counts agree before a test startsUsually reads whatever the dashboard showsReports its own goals; matching Shopify orders is on youHas access to everything, rarely the time to reconcile it
Keeping a steady test calendar A written backlog, one test live at a time, reviewed with you monthlyPauses when the contracted hours are used upNo calendar, the tool waits for someone to launch testsTesting slips whenever a sale or launch takes priority
How you pay An audit of your store or accounts, then a proposal. Work on a monthly retainer.Hourly or a monthly fee per testMonthly plan priced by traffic, plus your team's timeSalary and benefits, plus tool costs
Shero CRO team
Proof a change sold more IBE: reviews moved near Add to Cart, conversion up 14.3% in an A/B test
Who codes the winner into the theme Our Shopify developers add the winning version to the live theme
Bad data skewing a result We check GA4 and Shopify order counts agree before a test starts
Keeping a steady test calendar A written backlog, one test live at a time, reviewed with you monthly
How you pay An audit of your store or accounts, then a proposal. Work on a monthly retainer.

Compared with

A CRO freelancer

Proof a change sold more Depends on the person, so ask for dated test results
Who codes the winner into the theme Often design only, theme work goes to another contractor
Bad data skewing a result Usually reads whatever the dashboard shows
Keeping a steady test calendar Pauses when the contracted hours are used up
How you pay Hourly or a monthly fee per test

VWO on its own

Proof a change sold more Solid stats engine, but ideas and development come from you
Who codes the winner into the theme Editor changes live in the tool until a developer ports them
Bad data skewing a result Reports its own goals; matching Shopify orders is on you
Keeping a steady test calendar No calendar, the tool waits for someone to launch tests
How you pay Monthly plan priced by traffic, plus your team's time

An in-house marketer

Proof a change sold more Knows the brand well, often changes pages without a stats check
Who codes the winner into the theme Waits in the dev queue behind other projects
Bad data skewing a result Has access to everything, rarely the time to reconcile it
Keeping a steady test calendar Testing slips whenever a sale or launch takes priority
How you pay Salary and benefits, plus tool costs

Why eCommerce brands choose Shero for CRO

A lot of CRO work stops at button color tests. We start with behavioral data, write hypotheses tied to your specific drop-off points, and set up tests designed to move revenue as well as conversion rate.

01

Clear reporting tied to revenue

We report on revenue per session, cart completion rate, test win rate, and conversion rate by traffic source. Clicks and impressions are in there too, but they are not the headline. Every monthly report ties back to sales impact.

02

CRO included in your growth program

CRO works best when it is coordinated with paid media and email. A higher-converting store makes every ad dollar go further. Paid media and CRO are managed together for clients who want both channels working from the same revenue strategy.

03

A/B and multivariate testing on every change

We set up controlled A/B tests and multivariate experiments to validate changes before they go live. Our CRO specialists and Shopify developers work as one team, so the winning version is put into your live theme without a handover to another contractor.

04

Full-funnel coverage

We test and optimize across the full purchase path: homepage, collection pages, product pages, cart, and checkout. A high drop-off point anywhere in the funnel is an opportunity, including pages well before checkout.

05

ICP-focused optimization

We focus on your ideal customer persona instead of all visitors. Companies that optimize for multiple audiences simultaneously dilute their conversion rate. We narrow the focus and improve results.

06

Data before design

Every CRO engagement starts with an analytics audit before any changes are made. Analytics accuracy is verified first. Optimizing against bad data produces bad results regardless of how well the test is designed.

CRO results

Numbers from client stores we have worked with.

View all case studies

Hair extensions

+14.3%conversion rate from two A/B tests
3 to 1platforms merged into one Shopify site
Invisible Bead ExtensionsShopify

Wine

0.5% to 1.2%conversion rate after the reskin
+18%email marketing ROAS
Archer RooseShopify
Read the case study

Golf equipment

Configuratorsbuild your own putter and headcover, with images that update as shoppers choose
Drop calendarlimited releases scheduled from collection metafields
Swag GolfShopify
Read the case study

Our Work

View All
Golf Putters and Gear

Swag Golf

Swag Golf is known for its limited-edition, bold golf gear and lifestyle products with a devoted following. Looking to align their online store with their unapologetic brand identity, the brand partnered with Shero to overhaul their Shopify theme, develop a dedicated evergreen product strategy, and drive stronger conversions. The redesign led to a +28% increase in mobile conversion rate and tripled load speed.

Swag Golf
Canned Wine

Archer Roose

Archer Roose is a wine company known for producing high-quality, sustainably sourced wines in eco-friendly formats like cans and kegs. Their commitment to small, organic, and biodynamic vineyards has helped them stand out in a competitive market. They saw an increase of +18% in email marketing ROAS and 35% improvement in mobile browsing session duration.

Archer Roose
Premium Knives

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to expand online amid rising outdoor consumer demand. Since then, they have seen: +100% revenue growth, +68% transaction growth after relaunch, and a +20% increase in average order value.

Benchmade
Musical Instruments

Alto Music

Alto Music, a longtime music retailer with loyal customers, collaborated with Shero to switch from Magento 2 to Shopify. They successfully maintained their popular Altobucks loyalty program while moving to a more user-friendly and cost-efficient platform. The transition ensured all loyalty benefits remained intact, and they achieved a 40% reduction in ongoing maintenance expenses.

Alto Music

Faster pages convert better

Speed and checkout fixes often lift conversion before any test starts, so we begin there.

  • Speed

    App scripts, images and theme code fixed to pass Core Web Vitals.

  • Checkout

    Checkout steps, payment options and errors reviewed.

  • Product pages

    Copy, images and reviews placed where buyers look.

  • Analytics

    GA4 and events checked so the results are real.

Not sure what is blocking sales on your store?

Let's look at yours

Get a CRO Audit

Process

How a CRO program works

We use your analytics and behavior data to find why visitors leave, then test fixes one at a time.

  1. 01

    Data audit

    We check that GA4 and your tracking count sessions and orders correctly before reading any conversion numbers.

  2. 02

    Behavior review

    We study heatmaps, scroll maps and session recordings on your top landing, product and cart pages.

  3. 03

    Hypotheses

    Each problem becomes a written hypothesis with the change, the expected result and the metric that decides it.

  4. 04

    A/B testing

    We test one change at a time against the current page until the result reaches the agreed confidence level.

  5. 05

    Rollout

    Winners go live on the store, and each result feeds the next round of hypotheses.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna

Senior Commerce & CX Manager / STX

Memphis Drum Shop

"Working with the Shero team was professional, efficient, and inspiring. The Shero development team was extremely competent and provided solid solutions for our needs, as well as addressing any bugs or issues that arose during the process. Working with Shero exclusively through video technology was a new concept for our team that forced us to embrace modern methods of communication that will likely benefit our future relationships and business endeavors."

Shaun Carman

eCommerce Manager / Memphis Drum Shop

Swag Golf

"We partnered with Shero for the SWAG site development. The dev was highly nuanced, specialized and complex. The Shero team went above and beyond. They were collaborative, organized and professional, consistently setting expectations clearly and usually exceeding them."

Matt Kaminsky

Co-founder & Managing Director / Swag Golf

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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