ShipperHQ Shipping Setup for Shopify Plus

Shopify's native shipping shows the same rate options to every customer. ShipperHQ replaces that with a rule engine: hazmat products restrict to ground, B2B accounts see contracted carrier rates, oversized items trigger dimensional pricing, and LTL freight shows live quotes at checkout. It connects to 100+ carriers and requires Carrier-Calculated Shipping on the Shopify plan. On Shopify Plus, Enhanced Checkout unlocks shipping incentives and delivery scheduling. Shero configures the carrier connections, product metafields, and rule logic so the right rate appears for the right order.

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16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

6,000+

Merchants using ShipperHQ

ShipperHQ is used by 6,000+ merchants including Tecovas, Tommy John, and Bulletproof. It is Built for Shopify certified and a 2025 UPS Ready Premier Partner for the third consecutive year, as well as a FedEx Alliance Partner. It connects to 100+ parcel carriers and 30+ LTL freight carriers.

100+

Carrier connections supported in ShipperHQ

ShipperHQ connects to 100+ parcel carriers and 30+ LTL freight carriers. The rule engine applies conditions by product type, shipping zone, customer group, cart value, and item weight to return the correct rates at checkout. No coding is required for rule configuration.

98%

Client Retention

98% of Shero's clients stay on retainer after their project closes. ShipperHQ configurations need maintenance as new products are added to shipping groups, carrier account credentials change, and rule logic evolves with the operational model.

Shopify

Premier Partner

Shero holds Shopify Premier Partner status, one of fewer than 150 agencies globally. ShipperHQ implementations involving multi-origin routing, hazmat product restrictions, LTL freight with accessorial fees, and B2B customer-segment rate logic require both shipping expertise and Shopify Plus depth.

Working with Shero Commerce for the past three years has been a game changer for our B2B ecommerce business. Their expertise in website support and ecommerce strategy has significantly improved our online presence.

Joe Prebich, VP of Marketing, Benchmade Knife Company

What ShipperHQ does and what the setup involves

ShipperHQ intercepts Shopify's checkout rate request and returns rates calculated against your carrier accounts, rule engine, and product-level attributes. Shopify sends the cart contents and destination to ShipperHQ, which applies the configured rules and returns the correct options. This requires Carrier-Calculated Shipping on the Shopify plan. Setup covers carrier account connections, shipping group metafields assigned to products, origin configuration, rule creation, and testing before going live. ShipperHQ does not print labels it manages the checkout rate experience. Label printing connects through ShipStation.

  • Carrier account connections: UPS, FedEx, DHL, and 100+ parcel and LTL carriers
  • Shipping rule configuration by product type, zone, customer group, and cart value
  • Dimensional packing setup with custom box sizes and best-fit algorithm
  • LTL freight rate display at checkout with accessorial fees and fuel surcharges
  • Multi-origin shipping configuration for multiple warehouses or 3PL locations
  • Shopify Plus Enhanced Checkout setup: delivery date display, BOPIS, and shipping incentives

Why brands work with Shero on ShipperHQ setup

ShipperHQ rules interact with each other. A dimensional rule on one product and a hazmat restriction on another in the same cart produce a combined result. Shero tests the rule interactions before go-live rather than discovering edge cases after customers see incorrect rates.

01

Shipping rules designed for the catalog, not set on defaults

ShipperHQ's rule engine triggers on product, zone, customer group, cart value, weight, and quantity. Rules interact: a free shipping threshold rule and a hazmat surcharge rule applying to the same cart produce a combined output. Shero maps the full catalog's shipping requirements before writing rules so conditions cover every product combination rather than only the common cases.

02

Dimensional packing configured to protect margin on bulky products

Carriers charge by dimensional weight on large, light packages. A store charging based on item weight alone undercharges on every oversized product it ships. ShipperHQ's dimensional packing applies box-selection logic and best-fit algorithms to return rates that reflect what the carrier will actually charge. Shero configures custom box sizes, packing rules, and per-package surcharges for catalogs with large, oversized, or mixed-dimension products.

03

LTL freight rates at checkout for heavy and oversized products

Products over 150 lbs or requiring pallet shipping cannot use parcel carrier rates. Without LTL freight at checkout, customers either see no shipping option for oversized items or receive an inaccurate flat rate that creates support tickets after the order. ShipperHQ connects to 30+ LTL carriers and displays live freight rates, including accessorial fees like liftgate and inside delivery, directly at checkout. Shero configures LTL freight classes per product type and tests rates against actual carrier quotes before go-live.

04

B2B customer segment rates configured for contracted carrier pricing

B2B customers often have negotiated carrier rates that differ from standard retail rates. ShipperHQ supports customer segment rule logic so wholesale accounts see their contracted rates at checkout while retail buyers see standard rates. On Shopify Plus, customer tag targeting applies the correct rate tier to each account type. This connects to the B2B architecture work Shero builds for wholesale brands.

05

Multi-origin shipping for multiple warehouses and 3PL locations

Brands shipping from multiple warehouses or 3PL locations need rates calculated against the correct origin per order. ShipperHQ's multi-origin feature routes orders to the appropriate fulfillment location based on inventory availability and proximity, and rates the shipment from that origin. Shero configures origin rules and tests routing across all fulfillment locations before the store goes live. This connects to the integrations and operational infrastructure Shero builds for Shopify Plus brands.

Our Work

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Towing equipment and aftermarket accessories

GEN-Y Hitch

Looking to scale beyond a WooCommerce setup that no longer aligned with their goals, the American manufacturer of heavy-duty towing hitches and accessories partnered with Shero to migrate to Shopify, delivering a unified B2B and D2C experience, NetSuite ERP integration, and use-case-driven navigation. There’s also the matter of a 75% increase in YoY revenue since the site’s launch in mid-December of 2025.

GEN-Y Hitch

Incorrect shipping rates either cost margin or lose sales. Shero configures ShipperHQ so the rate that appears at checkout is the rate that should appear.

The audit session is free. It maps your carrier accounts, product catalog, and shipping complexity before any configuration begins.

Book a Shipping Audit

How a ShipperHQ setup engagement runs

01

Shipping Requirements Audit

Catalog shipping complexity, carrier accounts, origin locations, product dimensions, B2B customer segments, and LTL requirements documented before any ShipperHQ configuration begins.

02

Carrier and Origin Setup

Carrier account credentials connected. Negotiated rates enabled. Origin locations configured. Shipping group metafields assigned to products in Shopify.

03

Rule Configuration

Shipping rules built per product type, destination zone, customer group, and cart condition. Dimensional packing configured. LTL freight classes assigned where applicable.

04

Rate Testing

Test orders run across all product and destination combinations. Rule interactions verified. LTL and dimensional rates compared against actual carrier quotes.

05

Ongoing Maintenance

New products assigned to shipping groups. Carrier account credentials updated. Rule logic adjusted as catalog and operational model evolve.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Kendra Borkholder - Operations Support / GEN-Y Hitch

CAS Corporation

"Working with Shero has been an absolute pleasure. Putting together and maintaining a website can be a daunting task. Shero has been able to simplify the process for us so that we can focus on the important tasks. Shero’s team is knowledgeable, friendly, and easy to work with… and that helps us as a combined team put together a website that does what we need!"

Tom McNally

GM / CAS Corporation

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

And you?

Let's build something great together.

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