Shopify Brightpearl Integration Services

Your Brightpearl setup manages Shopify alongside wholesale and marketplaces. Most Brightpearl to Shopify issues surface at order status sync and financial data mapping, and your team discovers them when channel inventory is wrong or accounts do not reconcile.

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Logo STX
Painful Pleasures Logo
Memphis Drum Shop Logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built Brightpearl connections across Shopify API versions and Brightpearl release cycles.

40+

ERP integrations delivered

Brightpearl is a retail-first platform, suited to omnichannel brands in the same way a dedicated OMS serves more complex order routing requirements.

98%

client retention rate

Brightpearl integrations require ongoing maintenance as the platform releases updates and Shopify API versions change. Shero manages both.

2

sync directions, fully built

A complete Brightpearl integration sends Shopify orders to Brightpearl for processing and returns inventory levels and fulfillment status to Shopify automatically.

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna, Senior Commerce & CX Manager, STX, LLC

What a Shopify Brightpearl integration covers

Brightpearl's API provides access to its order management, inventory, fulfillment, and accounting business objects. Its retail operations model means it handles order routing, channel-specific inventory allocation, and fulfillment status across Shopify, wholesale, and marketplace channels simultaneously. Shero maps your Brightpearl warehouse structure, channel configuration, and order routing rules before any API configuration begins.

  • Brightpearl API integration
  • Order sync: Shopify to Brightpearl for processing
  • Inventory sync: warehouse stock to Shopify
  • Fulfillment and tracking status return
  • Multi-channel order routing
  • Wholesale and marketplace channel support

Why omnichannel Shopify brands choose Shero for their Brightpearl integration

Brightpearl integrations that work for a single Shopify channel fail when wholesale or marketplace orders are added. Multi-channel inventory allocation and order routing rules need to be mapped before the Shopify integration is built, not retrofitted afterward.

01

Multi-channel order routing mapped in discovery

Brightpearl's order routing handles Shopify, wholesale, and marketplace orders differently. Shero documents the routing rules for each channel in discovery so orders land in the correct Brightpearl workflow and inventory is allocated correctly across channels from the first sync.

02

Inventory allocation designed for your channel mix

Brightpearl manages inventory allocation across channels using allocation rules that define how shared stock is reserved and deducted per channel. Shero maps these rules in discovery so Shopify inventory reflects correct available stock without overselling into other channels.

03

Fulfillment status and tracking returned to Shopify automatically

When Brightpearl marks an order as shipped, the tracking number and fulfillment status need to reach Shopify automatically. Shero builds the return flow so buyer notifications trigger correctly without manual updates.

04

Wholesale order workflows connected to Shopify

Brightpearl is designed for brands running wholesale alongside DTC. Shero connects Brightpearl's wholesale order workflows to Shopify B2B so purchase orders from wholesale accounts route to Brightpearl correctly alongside DTC consumer orders.

05

Brightpearl's retail accounting connected to Shopify data

Brightpearl includes accounting functionality that needs Shopify order data to reconcile correctly. Shero maps the financial data flows so sales, returns, and adjustments from Shopify post to Brightpearl's accounting layer accurately.

06

Ongoing support across Brightpearl release cycles

Brightpearl releases updates on a defined schedule. Shero provides ongoing maintenance so releases are validated before they reach production. Brands with more complex order management requirements will find a dedicated Shopify OMS integration handles multi-location routing at a level Brightpearl is not designed for.

Our Work

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Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Musical instruments and audio equipment

Alto Music

A long-standing musical instrument retailer with a loyal customer base, Alto Music partnered with Shero to migrate from Magento 2 to Shopify, preserving their beloved Altobucks loyalty program and delivering a more manageable, cost-effective platform without sacrificing any of the features their customers loved.

Alto Music
Body jewelry and tattoo supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on.

Painful Pleasures
Drums and percussion instruments

Memphis Drum Shop

Memphis Drum Shop is a premier destination for drummers, offering a vast selection of drums, cymbals, and percussion instruments. Looking to reduce costs and modernize their platform, the brand partnered with Shero to migrate from Magento to Shopify with seamless ERP integration and custom browsing features.

Memphis Drum Shop

Most Shopify Brightpearl integrations scope to 6-10 weeks depending on channel complexity and order routing requirements.

Scope my Brightpearl integration

How Shero builds Shopify Brightpearl integrations

01

Discovery: Channel and Routing Mapping

We document your Brightpearl channel configuration, warehouse structure, inventory allocation rules, and order routing workflow before any API configuration begins.

02

Architecture: API Design and Channel Logic

We design the Brightpearl API integration and produce a channel routing document covering order routing, inventory allocation, and fulfillment status return logic.

03

Build: Integration Development

We build against your production Brightpearl environment with channel routing, inventory allocation, and error logging included from the start.

04

UAT: Multi-Channel Validation

We test order routing per channel type, inventory allocation accuracy, fulfillment status return, and tracking data flow through the full cycle before go-live.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring, a runbook for your operations team, and a defined support plan for Brightpearl releases and Shopify API changes.

06

Ongoing: Release Management

Shero monitors Brightpearl releases for API impact and validates the integration before updates reach your production environment.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

Alto Music

"As a long-time client, we at Alto Music have always appreciated their technical expertise, but their recent migration of our site from Magento 2 to Shopify was exceptional. Shero preserved the essence of our beloved loyalty and rewards program, seamlessly integrating it into Shopify’s more efficient framework. The transition not only retained our unique features but also significantly simplified site management and reduced costs. We’re thrilled with the results and highly recommend Shero for any e-commerce needs."

Bobby Montemurro

VP Sales & Marketing / Alto Music

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

Memphis Drum Shop

"Working with the Shero team was professional, efficient, and inspiring. The Shero development team was extremely competent and provided solid solutions for our needs, as well as addressing any bugs or issues that arose during the process. Working with Shero exclusively through video technology was a new concept for our team that forced us to embrace modern methods of communication that will likely benefit our future relationships and business endeavors."

Shaun Carman

eCommerce Manager / Memphis Drum Shop

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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[email protected]
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