Shopify Epicor Integration Services

You are running Epicor Kinetic, Prophet 21, or legacy Epicor ERP 10, and they have different APIs. Most failed Epicor integrations are built against the wrong version or with part number and job structure mapping that does not match your actual Epicor configuration.

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Gen Y Logo
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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has built Epicor connections through every major Shopify API version and Epicor platform release.

3

Epicor platforms with direct experience

Kinetic uses REST APIs. Prophet 21 uses P21 API and ODBC. Legacy ERP 10 uses BPM and REST. Each requires a different approach.

40+

ERP integrations delivered

Epicor is among the most common ERPs in Shero's manufacturing and distribution client base alongside NetSuite and SAP. For the full range of ERPs Shero connects, see our Shopify ERP integration guide.

98%

client retention post-launch

Epicor annual releases affect API behavior and BPM configurations. Shero manages these cycles for clients on ongoing support.

"I wanted to thank you all for a very successful launch. Our accounting and sales teams are thrilled to have this functionality working, and our customers are taking full advantage of these enhancements. We appreciate the partnership and look forward to more."

Bren Rafaelly, Head of Digital Transformation, Benchmade Knife Company

What a Shopify Epicor integration covers

Epicor covers discrete manufacturing (Kinetic), distribution (Prophet 21), and legacy manufacturing (ERP 10). Each platform has a different API layer and data model. Shero identifies your Epicor platform and builds the Shopify connection accordingly. Every Epicor integration starts with a data mapping session covering part numbers, price tiers, customer groups, and warehouse structure before any API configuration begins.

• Epicor Kinetic REST API integration
• Epicor Prophet 21 API integration
• Order sync: Shopify to Epicor for fulfillment
• Inventory and price tier sync to Shopify
• Customer group mapping to Shopify B2B
• Part number and BOM data handling

Why Epicor manufacturers choose Shero for their Shopify integration

Epicor integrations fail when the connector treats Epicor like a generic ERP. Manufacturing part structures, job-based inventory, and Epicor's BPM customization layer all affect how data maps to Shopify's product and order model.

01

Correct Epicor platform identified first

Kinetic, Prophet 21, and ERP 10 use different APIs and have different data models. Shero confirms which Epicor platform you are on and selects the correct integration approach before any build begins, preventing scope surprises from building against the wrong API layer.

02

Part numbers and BOM structures mapped to Shopify

Epicor manufacturing clients have part number structures, bills of materials, and revision controls that do not map directly to Shopify's product model. Shero documents the part-to-product translation in discovery so product data in Shopify reflects Epicor's item structure accurately.

03

Price tiers and customer groups synced to Shopify B2B

Epicor manages B2B pricing through price tiers and customer groups. Shero builds the sync that maps these to Shopify Plus B2B catalog price lists so dealer and wholesale accounts see the correct pricing automatically, with Epicor as the source of truth.

04

BPM customizations handled in the integration design

Epicor's Business Process Management (BPM) layer allows extensive customization of workflows and data validation. If your Epicor instance has BPM rules that affect order processing or inventory updates, Shero maps these in discovery so the Shopify integration works with your BPM configuration rather than around it.

05

Epicor annual release management included in ongoing support

Epicor releases major updates annually. These affect REST API endpoints, BPM behavior, and data model structure. Shero provides ongoing Epicor integration maintenance so annual releases are managed before they affect production. For comparison with NetSuite integration, see our Shopify NetSuite integration page.

06

Job-based and make-to-order inventory handled correctly

Epicor Kinetic uses job-based inventory where available stock is tied to production jobs rather than a simple on-hand quantity. Shero builds the inventory sync to reflect available-to-promise quantities correctly in Shopify, avoiding oversell for products where stock availability depends on job status in Epicor.

Our Work

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Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Premium Chocolates

Sarris Candies

Sarris Candies is a beloved retailer known for its premium chocolates and sweet treats. Looking to modernize their digital storefront, the brand partnered with Shero to move from a legacy custom .NET system to a more scalable, mobile-friendly, and marketing-flexible.

Sarris Candies
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite

Most Shopify Epicor integrations scope to 6-14 weeks depending on your Epicor platform, BPM customization depth, and whether B2B pricing sync is required.

Scope my Epicor integration

How Shero builds Shopify Epicor integrations

01

Discovery: Epicor Platform and Config Mapping

We confirm your Epicor platform, version, API availability, BPM customizations, part structure, price tiers, and customer groups before selecting a build approach.

02

Architecture: API Design and Field Mapping

We select the integration approach for your Epicor platform and produce a field mapping document covering parts, pricing, customers, orders, and inventory translation logic.

03

Build: Integration Development

We build against your production Epicor environment. Each data flow is built and tested individually with error logging, retry logic, and BPM compatibility included.

04

UAT: Epicor-Specific Validation

We test part number mapping, price tier resolution per customer group, job-based inventory accuracy, and BPM workflow compatibility through the full order cycle.

05

Launch: Go-Live and Monitoring

Go-live includes active monitoring, a runbook for your Epicor administrator, and a defined support arrangement for Epicor annual releases and Shopify API changes.

06

Ongoing: Annual Release Management

Epicor releases major updates annually. Shero monitors each release for impact on REST endpoints and BPM behavior, updating the integration before releases reach your production environment.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Kendra Borkholder - Operations Support / GEN-Y Hitch

CAS Corporation

"Working with Shero has been an absolute pleasure. Putting together and maintaining a website can be a daunting task. Shero has been able to simplify the process for us so that we can focus on the important tasks. Shero’s team is knowledgeable, friendly, and easy to work with… and that helps us as a combined team put together a website that does what we need!"

Tom McNally

GM / CAS Corporation

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business. "

James McKenna

Senior Commerce & CX Manager / STX

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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[email protected]
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