Agency Services for eCommerce

Shero builds and supports Shopify Plus, Magento, and BigCommerce stores for manufacturers, distributors, and high-growth brands whose operations are too complex for a generalist agency. 15+ years, 200+ projects, and a team that includes platform-certified developers, integration specialists, and marketing strategists.

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Logo STX
Gen Y Logo
Archer Roose Logo
Painful Pleasures Logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

16+

years in eCommerce

Shero has been delivering eCommerce agency services since 2009 across Shopify, Magento, and BigCommerce. Shopify Plus development is the primary practice today, built on 15+ years of platform experience across DTC, B2B, and hybrid commerce.

200+

projects delivered

Migrations, builds, integrations, and ongoing retainers for manufacturers, distributors, and DTC brands

98%

client retention post-launch

99% of clients continue working with Shero after launch for support, growth, and ongoing development work

40+

B2B and complex builds

Delivered across manufacturing, distribution, and hybrid brands on Shopify Plus, Magento, and BigCommerce

"Working with Shero Commerce for the past three years has been a game-changer for our B2B ecommerce business. Their expertise in email marketing, website support, and ecommerce strategy has significantly improved our online presence and optimized our B2B operations."

Joe Prebich, Vice President of Marketing, Benchmade

What Shero does and who it is for

Shero is a full-service eCommerce agency for Shopify Plus, Magento, and BigCommerce. We help manufacturers, distributors, and scaling DTC brands with migrations, builds, integrations, B2B setup, ongoing support, and growth services like SEO, paid media, email, and CRO.

• Shopify Plus builds and migrations
• Magento support and development
• BigCommerce builds and support
• ERP, WMS, and OMS integrations
• B2B commerce configuration
• SEO, paid media, email and CRO

Why brands choose Shero over a generalist agency

The agencies that frustrate eCommerce teams are the ones who learned your platform during your project. Shero has certified developers, integration specialists, and marketers who work exclusively in eCommerce and have been doing so for over 15 years.

01

Platform depth, not platform familiarity

Shero developers are certified on Shopify Plus, Magento, and BigCommerce. That means they know the data models, the API limitations, and the configuration decisions that determine whether a build holds up at scale. Benchmade, Tormach, and JustRite have all relied on that depth for 3+ year engagements.

02

B2B and hybrid commerce experience most agencies do not have

Running B2B and DTC from the same platform requires pricing architecture, company account configuration, and ERP integration experience that most Shopify agencies have not needed to develop. Shero has built this for STX, Painful Pleasures, Moosehead, and others in the manufacturing and distribution space.

03

Integration work scoped before development starts

ERP, OMS, PIM, and third-party integrations are scoped during the build engagement, not flagged as separate projects after launch. ERP integration is the most complex workstream in most Shopify Plus engagements and the most common source of delays when treated as an afterthought.

04

99% of clients continue after launch

A project that ends at go-live is a project that did not account for what happens next: new trade account types, ERP updates, performance issues, and marketing work that requires platform knowledge to execute well. 99% of Shero clients continue after launch because the operational questions do not stop when the store goes live.

05

Marketing and development under one roof

Strategy, build, and growth are managed by one team at Shero. Paid media, SEO, email, and CRO are all available alongside development and support within the same engagement.

06

Clear communication, not ticket queues

Shero clients get a dedicated account manager, regular updates in plain language, and direct access to the team working on their store. The Benchmade team cited communication as a standout in their 3+ year engagement. That is not an accident of culture. It is a process the agency is built around.

Our Work

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Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Luxury wines packaged in cans

Archer Roose

Archer Roose is a wine company known for producing high-quality, sustainably sourced wines in eco-friendly formats like cans and kegs. Their commitment to small, organic, and biodynamic vineyards has helped them stand out in a competitive market.

Archer Roose

Most client engagements start with a discovery call. We scope the project before quoting and present a fixed timeline before work begins.

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How Shero engages with a new client

01

Discovery: Goals, Platform, and Constraints

We learn your current platform, your operational constraints, your integration dependencies, and what success looks like for this project. This session produces an honest assessment of scope before any commercial discussion.

02

Scoping: Architecture and Approach

We produce a project scope with a defined architecture, timeline, and fixed quote. For complex projects with integration dependencies, we map every third-party connection before the scope is finalised so the quote reflects what the project actually requires.

03

Build: Development and Configuration

Development runs against a documented specification with weekly check-ins, clear milestone gates, and a dedicated account manager who translates technical progress into business language for your team.

04

UAT: Testing and Validation

We test against every requirement in the specification before handing the store back. For B2B clients, we test as each buyer type. For integration-heavy projects, we run end-to-end data validation across every connected system.

05

Launch and Ongoing Partnership

Go-live is a milestone, not the end. 99% of Shero clients continue after launch on a support retainer, a growth marketing engagement, or an ongoing development programme. We structure post-launch work around what your store needs next, not a standard package.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna

Senior Commerce & CX Manager / STX

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Kendra Borkholder - Operations Support / GEN-Y Hitch

Alto Music

"As a long-time client, we at Alto Music have always appreciated their technical expertise, but their recent migration of our site from Magento 2 to Shopify was exceptional. Shero preserved the essence of our beloved loyalty and rewards program, seamlessly integrating it into Shopify’s more efficient framework. The transition not only retained our unique features but also significantly simplified site management and reduced costs. We’re thrilled with the results and highly recommend Shero for any e-commerce needs."

Bobby Montemurro

VP Sales & Marketing / Alto Music

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

And you?

Let's build something great together.

Ready to scale your ecommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email
[email protected]
Locations
New York • London • Helsinki • Tirana