Loox Photo Reviews Setup for Shopify

Loox is built for brands where customer photos sell better than product photography. It collects photo and video reviews, displays them in galleries and carousels, and ties referral discounts to review submission so each reviewer also becomes an acquisition channel. Shero sets up the request flows, gallery placement, referral configuration, and Google Shopping syndication so the program produces results from launch.

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16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

22,000+

Shopify App Store reviews for Loox

Loox holds a 5.0-star rating from over 22,000 merchants on the Shopify App Store, making it one of the most widely adopted photo review platforms in the Shopify ecosystem. Its focus is exclusively visual: photo galleries, carousels, and UGC display widgets purpose-built for brands where product imagery and customer photos drive purchase decisions.

$9.99

Starting monthly price with no free plan

Loox starts at $9.99 per month with no free plan or trial. Pricing scales with order volume. Higher tiers unlock multiple photo reviews per order, referral-linked discounts, video reviews, and Google Shopping syndication. Loox is Shopify-only and does not support other eCommerce platforms.

98%

Client Retention

98% of Shero's clients stay on retainer after their project closes. Loox configurations need ongoing attention as new product lines launch, gallery layouts are updated, and referral program mechanics are tuned.

Shopify

Premier Partner

Shero holds Shopify Premier Partner status, one of fewer than 150 agencies globally. Loox implementations combining gallery layout design, referral program configuration, and Google Shopping feed verification require both platform depth and design sensibility.

Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their support and solutions have been game changers for our business.

James McKenna, Senior Commerce and CX Manager, STX

What Loox does and when it is the right choice

Loox is the right choice when product photography alone does not close the sale and customer photos carry the conversion weight. For brands where widget aesthetics and flat pricing without order caps matter more, Junip is stronger. For brands where attribute reviews like fit and size reduce returns, Okendo is stronger. Shero assesses which is the right fit in discovery.

  • Loox installation and Shopify order data connection
  • Photo and video review request flow configuration with incentive discounts
  • Gallery and carousel widget placement on PDPs, homepage, and collection pages
  • Referral program setup: discount codes tied to photo review submission
  • Google Shopping product review syndication and feed verification
  • Migration from existing review platforms with review history preserved

Why brands work with Shero on Loox setup

Loox installs quickly. Gallery layout, referral incentive design, and request timing are where unconfigured installs underperform. Shero configures these before launch so the program works from the first order.

01

Photo review request configured to drive image submission, not just star ratings

Loox sends review requests with a built-in prompt for customers to attach photos. The incentive a discount on a future order is tied specifically to photo submission, not just any review. Shero configures the incentive value and request timing to maximize photo submission rate rather than leaving the defaults in place, which typically collect photos from a fraction of reviewers who would submit them with the right prompt.

02

Gallery and carousel placement designed for the store's visual language

Loox's gallery widget format full-width photo grids, floating carousels, social proof popups needs to match the store's design. Shero places widgets where customer photos have the most impact on purchase decisions: above the fold on mobile product pages, in a dedicated review section below the description, and as a homepage social proof block for brands with strong UGC volume.

03

Referral program connected to review submission for dual-channel impact

Loox's referral feature generates a unique referral link alongside the review request, so a customer who submits a photo review also gets a code to share. Each shared code that converts is a new customer acquired through the review program. Shero configures the referral discount, link placement, and Klaviyo connection so the referral flow runs automatically from each review request.

04

Google Shopping syndication verified in Merchant Center after setup

Loox syndicates product reviews to Google Shopping on higher-tier plans, feeding aggregate star ratings into product listings in paid and organic search. Shero verifies the feed is correctly appearing in Google Merchant Center after setup rather than assuming syndication is active without confirmation.

05

Klaviyo connected for review milestone and referral flows

Loox passes review events to Klaviyo including review submitted, photo approved, and referral code generated. Shero connects these as Klaviyo flow triggers so review and referral data drives follow-up sequences. See how Shero builds Klaviyo email marketing programs for Shopify brands.

06

Loox versus Junip: which review platform fits the brand

Loox wins when customer photos are the primary conversion signal and the referral mechanic adds acquisition value. Junip wins when design-first widget aesthetics, flat pricing, and headless compatibility matter more than visual galleries. Shero makes the platform recommendation in discovery. Both are covered in Shero's Shopify reviews setup practice.

Our Work

View All
Specialty coffee roasting (D2C and B2B)

Valentine Coffee Co.

With an existing Shopify build that no longer reflected its premium positioning, the Milwaukee specialty coffee roaster, serving both D2C customers and a growing B2B wholesale base, partnered with Shero to deliver a full design and functionality refresh in 8 to 10 weeks ahead of the holiday season. The project included a refined dark-mode aesthetic, native RoasterTools integration, and a B2B wholesale flow integrated into the storefront.

Valentine Coffee Co.
Backup camera systems for automotive, agricultural, and commercial use

Camera Source

Camera Source, a Wisconsin-based manufacturer of backup camera systems for automotive, agricultural, and commercial use, built a loyal D2C and B2B customer base over 15+ years. Outgrowing a self-hosted Magento setup, the brand partnered with Shero to migrate to Shopify, delivering a native B2B dealer portal, a custom Vehicle Fitment Search, and a faster, more flexible storefront for retail customers and dealers alike.

Camera Source
Towing equipment and aftermarket accessories

GEN-Y Hitch

Looking to scale beyond a WooCommerce setup that no longer aligned with their goals, the American manufacturer of heavy-duty towing hitches and accessories partnered with Shero to migrate to Shopify, delivering a unified B2B and D2C experience, NetSuite ERP integration, and use-case-driven navigation.

GEN-Y Hitch
Premium Chocolates

Sarris Candies

Looking to scale beyond a custom .NET platform that had become a ceiling rather than a foundation, the family-owned Pennsylvania institution partnered with Shero to migrate to Shopify Plus, delivering a mobile-first storefront, custom personalization features, and advanced ordering capabilities for both gift buyers and bulk purchasers.

Sarris Candies

Loox turns customer photos into social proof and acquisition simultaneously. Shero configures both so the program runs from day one.

The setup session is free. It maps your order volume, current review platform, and visual UGC strategy before any Loox configuration begins.

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How a Loox setup engagement runs

01

Installation and Connection

Loox connected to Shopify. Order data synced. Plan tier confirmed against order volume.

02

Request Flow Configuration

Review request timing set. Photo incentive discount configured. Referral code generation enabled.

03

Gallery and Widget Placement

Photo galleries, carousels, and social proof widgets placed on PDPs, homepage, and collection pages. Tested on mobile and desktop.

04

Google and Klaviyo Integration

Google Shopping syndication enabled and verified in Merchant Center. Loox events connected to Klaviyo.

05

Ongoing Optimization

Photo submission rates monitored. Incentive values tuned. New product lines added to review scope.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Swag Golf

"We partnered with Shero for the SWAG site development. The dev was highly nuanced, specialized and complex. The Shero team went above and beyond. They were collaborative, organized and professional, consistently setting expectations clearly and usually exceeding them."

Matt Kaminsky

Co-founder & Managing Director / Swag Golf

Cloré Beauty Supply

"Working with Shero Commerce on our Shopify project was an absolute pleasure. Their team demonstrated exceptional expertise and professionalism throughout the entire process. They seamlessly transformed our vision into a stunning and user-friendly online store. Since the launch, our website has been stable, and we couldn’t be happier with the results. We highly recommend Shero Commerce for any Shopify project!"

Clemens Kim

COO / Cloré Beauty Supply

Invisible Bead Extensions®

Working with Shero Commerce on our migration from WordPress to Shopify was honestly such a pleasant experience. We’d been on WordPress for five years with tons of content and very specific styling, and moving all of it into one cohesive Shopify site was no small feat — this was a genuinely complex, highly technical migration. But they pulled it off on deadline with zero errors and zero issues. Their team showed up with everything we needed: a project manager, multiple developers, marketing leads, email specialists, and CRO experts, all coordinated through dedicated meetings and a real task management system. They also designed several high impact conversion pages so our digital presence didn’t just function better — it looked beautiful too. Since migrating, we’ve seen an increase in revenue thanks to having one simplified, cohesive platform. I’m so grateful for how seamlessly they executed this, and I’d recommend Shero Commerce to anyone facing a migration like ours.​​​​​​​​​​​​​​​​“

Jasmine Hadjis

CEO, IBE / Invisible Bead Extensions®

Camera Source

"Shero did a great job migrating our site from Magento to Shopify. Switching to Shopify went very smooth and I believe it is because of the Shero team. They actually care. I have appreciated the help in answering my questions and guiding us through everything."

Tricia Christianson

Sales and Marketing - Camera Source / Camera Source

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