ShipHero WMS Setup and Shopify Integration Services

Manual pick, pack, and ship breaks down as order volume grows, leading to backorders and shipping errors. ShipHero fixes this with barcode scanning, AI-optimized routes, and rate shopping across 40+ carriers, proven at scale across thousands of brands. Shero implements ShipHero and integrates it with Shopify so orders, inventory, and tracking sync automatically.

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16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

116M

Orders processed by ShipHero in 2025

ShipHero processed 116 million orders in 2025, representing 1.3 percent of all US shipments. It is built for the kind of volume where a spreadsheet-based or manual warehouse process breaks down.

6,500+

Brands and 3PLs using ShipHero

ShipHero serves 6,500+ brands and 3PLs across 40 countries. It is G2's top-ranked WMS and shipping software. The platform offers two products: WMS software for brands running their own warehouse, and access to the LVK fulfilllment network where ShipHero handles physical fulfilllment.

98%

Client Retention

98% of Shero's clients stay on retainer after their project closes. ShipHero implementations need ongoing support as new products are added, warehouse workflows are updated, and carrier configurations change.

Shopify

Premier Partner

Shero holds Shopify Premier Partner status, one of fewer than 150 agencies globally. ShipHero implementations with multi-location inventory, 3PL client onboarding, and NetSuite ERP integration require both WMS and Shopify Plus depth.

Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their support and solutions have been game changers for our business.

James McKenna, Senior Commerce and CX Manager, STX

What ShipHero does and what the Shopify integration covers

ShipHero connects to Shopify to move orders from checkout to shipped tracking number without manual handling, keeping inventory synced across every location. For brands also selling on Amazon, eBay, or Walmart, it routes multi-channel orders through the same warehouse.

  • ShipHero WMS configuration: warehouse layout, bins, locations, and product setup
  • Shopify order sync: real-time order routing from Shopify into ShipHero fulfillment workflows
  • Multi-location inventory sync between ShipHero and Shopify
  • Carrier account connection and rate shopping across 40+ carriers including USPS, UPS, FedEx, DHL
  • Pick, pack, and ship workflow configuration with barcode scanning and batch picking
  • 3PL client portal setup for warehouses serving multiple Shopify brands

Why brands work with Shero on ShipHero setup

ShipHero implementations take 8 to 12 weeks and require warehouse workflow decisions before any configuration begins. Getting the bin structure, pick routes, and carrier rules wrong at setup means rebuilding them under live order pressure.

01

Warehouse configuration designed before any ShipHero setup begins

Bin structure, receiving workflows, pick zone layout, and packing station configuration all need to be designed before ShipHero is configured. Decisions made at setup determine pick efficiency for years. Shero documents the warehouse operation before touching the platform so the ShipHero setup reflects how the warehouse actually works.

02

Shopify order sync configured with inventory source of truth established

Shopify is the storefront. ShipHero is the warehouse. Orders flow from Shopify into ShipHero for fulfillment. Inventory changes in ShipHero push back to Shopify. The configuration must establish which system owns inventory data and how discrepancies are reconciled.

03

Carrier accounts connected with rate shopping from day one

ShipHero connects to 40+ carriers and compares live rates at the time of label purchase. Carrier accounts USPS, UPS, FedEx, DHL need to be connected and tested before any live orders ship. Shero connects carrier accounts, configures rate shopping rules, and tests label generation across order types before the warehouse goes live.

04

AI Picking and hardware configured for high-volume operations

ShipHero's AI Picking feature, launched in February 2026, optimizes pick routes to reduce walking distance by 20 to 30 percent. Pick-to-Light and Pack-to-Light hardware guide pickers and packers with LED indicators. For warehouses processing thousands of orders per day, Shero scopes the hardware alongside the software setup so both go live together.

05

3PL client portal setup for warehouses serving multiple brands

ShipHero's 3PL plan gives each client brand their own portal for order visibility, inventory checking, and billing. Setting up the client structure correctly product ownership, billing rules, receiving workflows per client determines whether the 3PL can onboard new clients efficiently. Shero configures the 3PL architecture before the first client goes live.

06

NetSuite and ERP connections for brands with existing financial systems

ShipHero integrates with NetSuite and other ERPs for financial reconciliation, inventory valuation, and order data sync. For brands where ShipHero needs to feed data into an existing ERP, the integration must be scoped alongside the ShipHero setup, not added after.

Our Work

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Towing equipment and aftermarket accessories

GEN-Y Hitch

Looking to scale beyond a WooCommerce setup that no longer aligned with their goals, the American manufacturer of heavy-duty towing hitches and accessories partnered with Shero to migrate to Shopify, delivering a unified B2B and D2C experience, NetSuite ERP integration, and use-case-driven navigation.

GEN-Y Hitch
Premium Chocolates

Sarris Candies

Looking to scale beyond a custom .NET platform that had become a ceiling rather than a foundation, the family-owned Pennsylvania institution partnered with Shero to migrate to Shopify Plus, delivering a mobile-first storefront, custom personalization features, and advanced ordering capabilities for both gift buyers and bulk purchasers.

Sarris Candies
Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to expand online amid rising outdoor consumer demand. Since then, they have seen: +100% revenue growth, +68% transaction growth after relaunch, and a +20% increase in average order value.

Benchmade
Musical instruments and audio equipment

Alto Music

Alto Music, a longtime music retailer with loyal customers, collaborated with Shero to switch from Magento 2 to Shopify. They successfully maintained their popular Altobucks loyalty program while moving to a more user-friendly and cost-efficient platform. The transition ensured all loyalty benefits remained intact, and they achieved a 40% reduction in ongoing maintenance expenses.

Alto Music

ShipHero is built for scale. The implementation decisions made at setup determine whether it delivers that scale.

The discovery session is free. It maps your warehouse operation, order volume, and integration requirements before any ShipHero configuration begins.

Book a Discovery Session

How a ShipHero WMS implementation runs

01

Warehouse Audit and Scope

Warehouse layout, order volume, carrier accounts, inventory locations, 3PL requirements, and ERP connections documented before any ShipHero configuration begins.

02

ShipHero Configuration

Warehouse structure built: bins, locations, zones, and product catalog. Shopify connected. Carrier accounts linked. Pick and pack workflows configured.

03

Testing and Staff Training

Test orders run through full pick, pack, ship, and tracking sync cycle. Staff trained on picking and packing workflows, receiving, and exception handling.

04

Go-Live and Parallel Running

ShipHero goes live alongside existing system where possible. Order accuracy, inventory sync, and carrier rate accuracy monitored in the first weeks.

05

Ongoing Support

Carrier configuration updates, new product setup, bin structure adjustments, and integration maintenance handled on retainer.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Camera Source

"The Shero team delivered exactly what they committed to for our Magento to Shopify migration project. They met the 3 month timeline, communicated clearly at every step, and the site has been stable since day one."

Chris Triplett

Owner / CEO - Camera Source / Camera Source

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Kendra Borkholder - Operations Support / GEN-Y Hitch

CAS Corporation

"Working with Shero has been an absolute pleasure. Putting together and maintaining a website can be a daunting task. Shero has been able to simplify the process for us so that we can focus on the important tasks. Shero’s team is knowledgeable, friendly, and easy to work with… and that helps us as a combined team put together a website that does what we need!"

Tom McNally

GM / CAS Corporation

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email
[email protected]
Locations
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