ShipHero WMS Setup and Shopify Integration Services

Manual picking, packing and shipping break down as order volume grows, leading to backorders and shipping errors. ShipHero fixes this with barcode scanning, AI-optimized pick routes, and rate shopping across carriers. Shero implements ShipHero and integrates it with Shopify so orders, inventory, and tracking sync automatically.

Book a Discovery Call Our Work

16+

Years in business

500+

Projects Delivered

65+

Team Members

98%

Client Retention

Inventory sync

Long Island Watch orders and stock synced with its warehouse system

For Long Island Watch, Shero connected SKU Labs to Shopify so products, stock levels, orders and fulfillment sync both ways, and checked the sync with the SKU Labs team at go-live. We use the same approach when we connect ShipHero warehouses.

SFTP fulfillment

Regal Cinemas orders sent to fulfillment partners

Regal Cinemas orders go to its fulfillment partners SVS and Ritway, and tracking comes back to Shopify to fulfill each order. Shero wrote both integrations as custom apps, so nobody copies files by hand.

Tracking numbers

Sent back to Shopify on every shipment

When ShipHero fulfills an order, the tracking number goes back to Shopify and the customer gets a shipping confirmation. We set up the sync rules for split shipments, backorders and holds so orders are not stuck at the warehouse because a SKU was never mapped.

Multi-warehouse

Orders routed to the closest warehouse

ShipHero can split inventory across warehouses and route each order by stock and location. We match Shopify locations to ShipHero warehouses through the WMS integration so storefront stock reflects what is on the shelf.

Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their support and solutions have been game changers for our business.

James McKenna, Senior Commerce and CX Manager, STX

What ShipHero does and what setup covers

ShipHero connects to Shopify to move orders from checkout to shipped tracking number without manual handling, keeping inventory synced across every location. For brands also selling on Amazon, eBay, or Walmart, it routes multi-channel orders through the same warehouse.

ShipHero WMS configuration: warehouse layout, bins, locations, and product setup
Shopify order sync: real-time order routing from Shopify into ShipHero fulfillment workflows
Multi-location inventory sync between ShipHero and Shopify
Carrier account connection and rate shopping across carriers including USPS, UPS, FedEx and DHL
Pick, pack and shipping workflow configuration with barcode scanning and batch picking
3PL client portal setup for warehouses serving multiple Shopify brands

Compared on	Shero Commerce	ShipHero's implementation team	ShipStation	Your warehouse manager
Staff learning new scanners	We write training notes for your team in plain language.	Each client gets an implementation specialist.	Simpler tool, less to learn.	Knows the staff; needs time to train them.
Support after ShipHero onboarding	Monthly support covers ShipHero and the Shopify store together.	Hands you to the support team after setup.	Support desk for the shipping tool.	Owns it day to day.
Bin locations and pick paths	We help set up bin locations and pick paths in ShipHero.	Bin and location tracking in the WMS.	Labels and rules; no bin-level tracking.	Knows the floor layout best.
Shopify tags to hold or rush orders	We use Shopify tags to hold or rush orders before ShipHero picks them.	Pulls Shopify orders; rules need setup.	Tag-based automation rules.	Holds orders by hand.
How you pay	Paid discovery, then an accurate estimate.	Monthly WMS fee from ShipHero.	Lower monthly plan by shipment count.	Existing salary, plus overtime.

Shero Commerce

Staff learning new scanners We write training notes for your team in plain language.

Support after ShipHero onboarding Monthly support covers ShipHero and the Shopify store together.

Bin locations and pick paths We help set up bin locations and pick paths in ShipHero.

Shopify tags to hold or rush orders We use Shopify tags to hold or rush orders before ShipHero picks them.

How you pay Paid discovery, then an accurate estimate.

Compared with

ShipHero's implementation team

Staff learning new scanners Each client gets an implementation specialist.

Support after ShipHero onboarding Hands you to the support team after setup.

Bin locations and pick paths Bin and location tracking in the WMS.

Shopify tags to hold or rush orders Pulls Shopify orders; rules need setup.

How you pay Monthly WMS fee from ShipHero.

ShipStation

Staff learning new scanners Simpler tool, less to learn.

Support after ShipHero onboarding Support desk for the shipping tool.

Bin locations and pick paths Labels and rules; no bin-level tracking.

Shopify tags to hold or rush orders Tag-based automation rules.

How you pay Lower monthly plan by shipment count.

Your warehouse manager

Staff learning new scanners Knows the staff; needs time to train them.

Support after ShipHero onboarding Owns it day to day.

Bin locations and pick paths Knows the floor layout best.

Shopify tags to hold or rush orders Holds orders by hand.

How you pay Existing salary, plus overtime.

01

Warehouse configuration designed before any ShipHero setup begins

Bin structure, receiving workflows, pick zone layout, and packing station configuration all need to be designed before ShipHero is configured. Decisions made at setup determine pick efficiency for years. Shero documents the warehouse operation before touching the platform so the ShipHero setup reflects how the warehouse actually works.

02

Shopify order sync configured with inventory source of truth established

Shopify is the storefront. ShipHero is the warehouse. Orders flow from Shopify into ShipHero for fulfillment. Inventory changes in ShipHero push back to Shopify. The configuration must establish which system owns inventory data and how discrepancies are reconciled.

03

Carrier accounts connected with rate shopping from day one

ShipHero connects to carriers and compares live rates at the time of label purchase. Carrier accounts for USPS, UPS, FedEx, and DHL need to be connected and tested before any live orders go out. Shero connects carrier accounts, configures rate shopping rules, and tests label generation across order types before the warehouse goes live.

04

AI Picking and hardware configured for high-volume operations

ShipHero's AI Picking plans the shortest pick paths and batches orders so each trip covers more items. Pick-to-Light and Pack-to-Light hardware guide pickers and packers with LED indicators. For warehouses processing thousands of orders per day, Shero scopes the hardware alongside the software setup so both go live together.

05

3PL client portal setup for warehouses serving multiple brands

ShipHero's 3PL plan gives each client brand their own portal for order visibility, inventory checking, and billing. Setting up the client structure correctly, including product ownership, billing rules, and receiving workflows per client, determines whether the 3PL can onboard new clients efficiently. Shero configures the 3PL architecture before the first client goes live.

06

NetSuite and ERP connections for brands with existing financial systems

ShipHero integrates with NetSuite and other ERPs for financial reconciliation, inventory valuation, and order data sync. For brands where ShipHero needs to feed data into an existing ERP, Shero scopes that integration together with the ShipHero setup.

Food manufacturing

Delivery datescustomers pick a delivery date and see live shipping rates at checkout

Deacomwebsite and Goldbelly orders sent to the ERP automatically

Vienna BeefBigCommerce

Read the case study

Musical instruments

iPaaS.comstore connected to NCR Counterpoint, set up and tested by our team

Custom browsinggrid and list view, image and video toggle and frequently bought together

Memphis Drum ShopShopify

Read the case study

Tattoo supplies

3 tiersretail, pro and wholesale pricing on one Shopify store

Bulk ordersbulk order form on product pages, with store credit and wish lists carried over from Magento

Painful PleasuresShopify

Read the case study

Towing Equipment

GEN-Y Hitch

GEN-Y Hitch, an American maker of heavy-duty towing hitches and accessories, had outgrown WooCommerce. Shero moved them to Shopify with one store for B2B and D2C buyers, a NetSuite ERP integration, and navigation organized by use case.

GEN-Y Hitch

Tattoo and Piercing Supplies

Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on. They reduced ongoing maintenance costs and eliminated urgent site issues that had previously caused headaches by 40%.

Painful Pleasures

Hot Dogs and Sausages

Vienna Beef

Discover how Shero Commerce migrated Vienna Beef from WooCommerce to BigCommerce Enterprise, consolidating 3 Third-party sales channels into their ERP, reducing manual effort and errors, and delivering a custom datepicker for delivery scheduling. Vendor purchasing workflows that were previously manual are now 100% fully automated.

Vienna Beef

Leadership Education

CCL - Center for Creative Leadership

Shero moved the Center for Creative Leadership, a global nonprofit, from iApps to Magento 2. We integrated Microsoft Dynamics 365 and VitalSource, set up international selling, and improved the store and checkout on every device.

CCL - Center for Creative Leadership

One version of your inventory and orders

When Shopify and your back office disagree, you oversell, send orders out late or chase invoices. We build the sync so both sides match.

Inventory
Stock levels synced from your ERP or warehouse so Shopify never sells what you do not have.
Orders
Orders flow to your ERP with taxes, discounts and shipping in the right fields.
Products and pricing
Products, price lists and B2B pricing pushed from your system of record.
Monitoring
Failed syncs flagged and retried before they turn into customer emails.

Connecting ShipHero to Shopify? Let's talk.

Book a Discovery Session

01

Discovery and warehouse audit
In recorded workshops we document your layout, order volume, carriers, locations and any 3PL or ERP links, and agree scope and acceptance criteria.
02

Warehouse setup
We set up bins, zones and products in ShipHero, connect Shopify and link carrier accounts.
03

Location mapping
We map every Shopify location to its ShipHero warehouse so orders route to the right stock.
04

Testing, UAT and staff training
We push test orders through pick, pack, label and tracking, your team signs off, and we train staff on scanning and receiving.
05

Parallel go-live
We go live with your old process as backup and check order accuracy and stock daily.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

01

What is ShipHero and when does a Shopify brand need it?

ShipHero is a warehouse management system for DTC brands and 3PLs. A brand needs it when Shopify's native fulfillment tools no longer handle the warehouse operation: when pick and pack accuracy is dropping, when multi-location inventory is hard to keep accurate, or when the team is spending significant time on manual carrier selection and label printing.

02

How does ShipHero integrate with Shopify?

ShipHero pulls orders from Shopify in real time as they are placed. Each order routes into ShipHero's pick and pack workflow. When the order is fulfilled, ShipHero pushes the tracking number back to Shopify, which triggers the customer shipping notification. Inventory levels sync between ShipHero and Shopify so the storefront reflects warehouse stock accurately. The integration handles Shopify orders alongside orders from Amazon, eBay, and Walmart in the same warehouse workflow.

03

What is ShipHero's AI Picking feature?

04

What is the difference between ShipHero WMS and ShipHero fulfillment?

ShipHero sells two distinct products. The WMS is software a brand installs in their own warehouse to manage picking, packing, and shipping. The fulfillment service is ShipHero's own physical warehouse network, where ShipHero stores your inventory and sends out orders on your behalf. Brands usually choose one or the other. Shero implements the WMS software for brands with their own warehouse.

05

How long does a ShipHero implementation take?

06

Can ShipHero handle multiple Shopify stores?

ShipHero handles multiple Shopify stores, and its Brand Standard plan includes multiple store connections. Orders from each Shopify store are routed through the same warehouse workflow. The 3PL plan is designed for warehouses serving multiple client brands, each with their own Shopify store, and provides client-specific portals, billing, and inventory segregation.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Camera Source

"The Shero team delivered exactly what they committed to for our Magento to Shopify migration project. They met the 3 month timeline, communicated clearly at every step, and the site has been stable since day one."

Chris Triplett

Owner / CEO - Camera Source / Camera Source

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Operations Support / GEN-Y Hitch

CAS Corporation

"Working with Shero has been an absolute pleasure. Putting together and maintaining a website can be a daunting task. Shero has been able to simplify the process for us so that we can focus on the important tasks. Shero’s team is knowledgeable, friendly, and easy to work with… and that helps us as a combined team put together a website that does what we need!"

Tom McNally

GM / CAS Corporation

Benchmade Knife Co.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B eCommerce business.Their expertise in email marketing, website support, and eCommerce strategy has significantly improved our online presence and optimized our B2B operations.The team’s dedication to our success is evident, and we’re excited to continue our partnership with them. If you’re looking for a reliable and results-driven eCommerce agency, look no further than Shero."

Joe Prebich

VP of Marketing / Benchmade Knife Co.

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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ShipHero WMS Setup and Shopify Integration Services

What ShipHero does and what setup covers