Shopify Epicor Kinetic Integration Services

Epicor Kinetic is the current name for what was previously called Epicor ERP 10. The platform was rebranded as Kinetic when Epicor introduced a browser-based interface and a modernized REST API layer. If you are on Epicor ERP 10, you are on a version of the same platform. The integration approach uses the same REST API, with differences based on the specific version and which API features were available at the time of your deployment.

Kinetic ties available inventory to production jobs. Shero builds the inventory sync to reflect available-to-promise quantities in Shopify rather than raw on-hand stock, so buyers do not see inventory committed to open production jobs. The available-to-promise calculation logic is documented in discovery based on your Kinetic job processing configuration.

Yes. Kinetic manages B2B pricing through customer price tiers. Shero builds the sync that maps Kinetic price tiers to Shopify Plus B2B catalog price lists so dealer and wholesale accounts see the correct pricing automatically, with Kinetic as the source of truth.

Kinetic is designed for discrete manufacturers with job-based inventory and BOM structures. Prophet 21 is designed for wholesale distributors with customer price tiers and warehouse management. The APIs, data models, and integration requirements differ between the two. Shero builds integrations for both within its Epicor practice.

Most Kinetic integrations scope to 8-14 weeks depending on BPM customization depth, job-based inventory complexity, and whether configure-to-order product data is in scope. Shero provides a fixed scope after discovery.

Epicor's BPM layer allows extensive workflow customization including order approval, credit checks, and custom field validation. If your Kinetic instance has BPM rules that run on order creation or inventory updates, the Shopify integration needs to work with these rules. Shero maps BPM customizations in discovery and designs the integration to respect your configured workflows.